FDA Adverse Event Malfunction Summary report: N

IHEALTH

MDR report key: 21846352 · Received April 16, 2025

Report

Report Number
3003741676-2023-00001
Event Type
Malfunction
Date Received
April 16, 2025
Date of Event
July 9, 2023
Report Date
August 23, 2023
Manufacturer
ANDON HEALTH CO., LTD.
Product Code
DXN
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THERE WAS NO OTHER DETAILED INFORMATION PROVIDED BY THE CUSTOMER AFTER MULTIPLE REQUESTS FOR INFORMATION. THERE WAS NO INFORMATION PROVIDED REGARDING THE LOT NUMBER, SERIAL NUMBER, BAD POSITION OR USE-METHOD OF THE DEVICE. THE INVESTIGATION WILL BE FOLLOWED UP.

Description of Event or Problem · 0

THE SITE/USER WAS NOTED TO HAVE REPORTED THROUGH AMAZON VIA ZENDESK ON, AS FOLLOWS: "THE MACHINE EXPLODED AND INJURED ME PLEASE REFUND PRODUCT WAS DEFECTED. "

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2351051 IHEALTH System, measurement, blood-pressure, non-invasive DXN ANDON HEALTH CO., LTD. KN-550BT

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Hospitalization