FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 21845474 · Received April 15, 2025

Report

Report Number
2955842-2025-14719
Event Type
Malfunction
Date Received
April 15, 2025
Date of Event
March 20, 2025
Report Date
March 20, 2025
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED COMPLAINT. THE FSE SPOKE TO THE ISI CLINICAL SALES REPRESENTATIVE (CSR) AND CONFIRMED THAT THEY HAD NO FURTHER ISSUES. THE FSE WAS CLOSING THE CASE AS A PHONE FIX. NO SITE VISIT WAS REQUIRED.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED BILATERAL INGUINAL HERNIA SURGICAL PROCEDURE THAT THE RIGHT MASTER TOOL MANIPULATOR (MTM) DROPPED WHEN THE SURGEON LET GO OF THE GRIPS. THE INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) ADVISED THAT THIS MAY HAPPEN DUE TO PORT PLACEMENT AND GRAVITY, AND ADVISED ENSURING THE GRIPS WERE NOT RELEASED UNTIL THEY CAME OUT OF THE VIEWER. THE PROCEDURE WAS BEING COMPLETED AS PLANNED, WITH NO REPORTS OF PATIENT INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2378784 DAVINCI XI SURGEON SIDE CONSOLE, SMART PEDALS NAY INTUITIVE SURGICAL, INC 380677-29 N/A

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES.