FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP)

MDR report key: 21845391 · Received April 15, 2025

Report

Report Number
3013756811-2025-74106
Event Type
Malfunction
Date Received
April 15, 2025
Date of Event
April 8, 2025
Report Date
April 15, 2025
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
PMA / PMN Number
K203234
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE INSULIN GAUGE WAS INACCURATE. CUSTOMER CONTINUED TO USE THE EXISTING CARTRIDGE. ADDITIONALLY, IT WAS REPORTED THAT THERE WERE MULTIPLE ALTITUDE ALARMS. REPORTEDLY, AN OBSTRUCTION WAS BLOCKING THE SPEAKER HOLES. AFTER REMOVING THE OBSTRUCTION FROM THE SPEAKER HOLES AND CHANGING THE CARTRIDGE THE ALARMS CLEARED. THE CUSTOMER'S BLOOD GLUCOSE WAS 251 - 390 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2349858 T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP) ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 60610220

Patients

Seq Age Sex Outcome Treatment
1 41 YR Female INSULIN TYPE: HUMALOG