FDA Adverse Event Malfunction Summary report: N

AZURION

MDR report key: 21837885 · Received April 15, 2025

Report

Report Number
3003768277-2025-003452
Event Type
Malfunction
Date Received
April 15, 2025
Date of Event
March 19, 2025
Report Date
June 17, 2025
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OWB
PMA / PMN Number
K200917
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. ACCORDING TO THE ADDITIONAL INFORMATION COLLECTED, PLANNED NEUROVASCULAR TREATMENT WAS PERFORMED BY THE CUSTOMER WHEN THE ISSUE OCCURRED AND THE PROCEDURE WAS ABORTED AND COMPLETED THE FOLLOWING DAY. THE PHILIPS FIELD SERVICE ENGINEER (FSE) INSPECTED THE SYSTEM ON SITE AND CONFIRMED DURING PROCEDURE THE CONNECTION TO THE MWM WAS LOST, RESULTING IN THE IW IMAGES NO LONGER BEING DISPLAYED. FOLLOWING A RESTART, THE DEVICE FAILED TO POWER ON. UPON TROUBLESHOOTING, FSE FOUND FAILURE IN THE IW AND MWM CONNECTION. TO RESOLVE THIS ISSUE, FSE REPLACED SUITE PC. AFTER REPLACEMENT, THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER. THE CODES WERE UPDATED BASED ON THE INVESTIGATION OUTCOME.

Description of Event or Problem · 0

IT WAS REPORTED TO PHILIPS THAT THE SYSTEM DID NOT START UP. THE DEVICE WAS IN CLINICAL USE AT THE TIME OF THE REPORTED EVENT. NO HARM WAS REPORTED TO PHILIPS. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLIANT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
121879 AZURION INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. AZURION 7 B20

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown