UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2011-01133
- Event Type
- Malfunction
- Date Received
- July 8, 2011
- Date of Event
- July 21, 2008
- Report Date
- July 29, 2008
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K023764
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GA, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
VITAMIN B12 CALIBRATION AND QUALITY CONTROL (QC) WERE BOTH WITHIN SPECS ON (B)(6) 2008 BEFORE THIS EVENT OCCURRED. ON (B)(6) 2008, A TECH INVERTED AN OPENED REAGENT PACK BEFORE PLACING IT BACK ONTO THE INSTRUMENT. THE FOLLOWING MORNING ON (B)(6) 2008, LEVEL 3 QC FAILED TO MEET SPECS TWICE. CUSTOMER THEN RECALIBRATED VITAMIN B12 ON (B)(6) 2008 AT 11:03. BOTH LEVELS OF QC WERE WITHIN SPECS AFTER THE NEW CALIBRATION. SVC WAS NOT DISPATCHED FOR THIS EVENT. CUSTOMER ERROR DUE TO INVERTING AN OPENED REAGENT PACK IS THE ROOT CAUSE OF THIS EVENT. PER PRODUCT LABELING: "MIX THE NEW, UNPUNCTURED REAGENT PACK BY GENTLY INVERTING THE PACK TO REMOVE ANY MAGNETIC PARTICLES FROM THE TOP. NEVER INVERT A PUNCTURED PACK." THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW CONDUCTED BETWEEN (B)(4) 2008 AND (B)(4) 2010 OF COMPLAINTS FOR ADD'L REPORTABLE EVENTS.
CUSTOMER REPORTED ERRONEOUS LOW VITAMIN B12 TEST RESULTS OF 0 PG/ML WERE OBTAINED FOR THREE PTS WHILE USING THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYS. THE ERRONEOUS TEST RESULTS WERE REPORTED OUT OF THE LAB. THE TESTS WERE REPEATED AND CORRECT RESULTS WERE REPORTED. NO REPORTS OF DEATH OR SERIOUS INJURY, AND NO AFFECT TO PT TREATMENT AS A RESULT OF THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM | JJE | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK | ACCESS VITAMIN B12 ASSAY |