FDA Adverse Event Malfunction Summary report: N

UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM

MDR report key: 2183669 · Received July 8, 2011

Report

Report Number
2122870-2011-01133
Event Type
Malfunction
Date Received
July 8, 2011
Date of Event
July 21, 2008
Report Date
July 29, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023764
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

VITAMIN B12 CALIBRATION AND QUALITY CONTROL (QC) WERE BOTH WITHIN SPECS ON (B)(6) 2008 BEFORE THIS EVENT OCCURRED. ON (B)(6) 2008, A TECH INVERTED AN OPENED REAGENT PACK BEFORE PLACING IT BACK ONTO THE INSTRUMENT. THE FOLLOWING MORNING ON (B)(6) 2008, LEVEL 3 QC FAILED TO MEET SPECS TWICE. CUSTOMER THEN RECALIBRATED VITAMIN B12 ON (B)(6) 2008 AT 11:03. BOTH LEVELS OF QC WERE WITHIN SPECS AFTER THE NEW CALIBRATION. SVC WAS NOT DISPATCHED FOR THIS EVENT. CUSTOMER ERROR DUE TO INVERTING AN OPENED REAGENT PACK IS THE ROOT CAUSE OF THIS EVENT. PER PRODUCT LABELING: "MIX THE NEW, UNPUNCTURED REAGENT PACK BY GENTLY INVERTING THE PACK TO REMOVE ANY MAGNETIC PARTICLES FROM THE TOP. NEVER INVERT A PUNCTURED PACK." THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW CONDUCTED BETWEEN (B)(4) 2008 AND (B)(4) 2010 OF COMPLAINTS FOR ADD'L REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED ERRONEOUS LOW VITAMIN B12 TEST RESULTS OF 0 PG/ML WERE OBTAINED FOR THREE PTS WHILE USING THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYS. THE ERRONEOUS TEST RESULTS WERE REPORTED OUT OF THE LAB. THE TESTS WERE REPEATED AND CORRECT RESULTS WERE REPORTED. NO REPORTS OF DEATH OR SERIOUS INJURY, AND NO AFFECT TO PT TREATMENT AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK ACCESS VITAMIN B12 ASSAY