FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 800 SYNCHRON SYSTEM

MDR report key: 2183545 · Received July 8, 2011

Report

Report Number
2050012-2011-02829
Event Type
Malfunction
Date Received
July 8, 2011
Date of Event
December 30, 2009
Report Date
December 30, 2009
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
Z-2388-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SERVICE CALL FOR SYS EVAL WAS DECLINED BY THE CUSTOMER. THE CUSTOMER PROVIDED PT DATA AND QUALITY CONTROL INFO. THE QUALITY CONTROLS BEFORE AND AFTER THE EVENT WERE WITHIN SPEC. W/O A FULL EXAMINATION OF THE SYS (WHICH WAS DECLINED BY THE CUSTOMER), A SPECIFIC ROOT CAUSE OF THIS EVENT COULD NOT BE DETERMINED; ACCORDINGLY, NO CONCLUSION CAN BE DRAWN. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(4) 2008 AND (B)(4) 2010 FOR ADDITIONAL REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT AN ERRONEOUSLY LOW CRITICAL RERUN GLUCOSE RESULT WAS GENERATED BY THE UNICEL DXC 800 SYNCHRON SYSTEM AFTER THE INITIAL TEST YIELDED A RESULT BELOW THE LAB'S REFERENCE RANGE. THE RESULT WAS NOT REPORTED OUTSIDE THE LAB. THE CUSTOMER RETESTED THE SAMPLE MULTIPLE TIMES ON A DIFFERENT SYS AND THE RESULTS MATCHED THE INITIAL RESULT. THE AMENDED RESULT WAS REPORTED. THERE WAS NO CHANGE TO THE PT'S CARE OR TREATMENT. THE CUSTOMER OPINES THIS EVENT WAS SAMPLE SPECIFIC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 800 SYNCHRON SYSTEM JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 61 YR LX GLUCOSE 2X2L