FDA Adverse Event Malfunction Summary report: N

SYNCHRON CX5 DELTA CLINICAL SYSTEM

MDR report key: 2183451 · Received July 28, 2011

Report

Report Number
2050012-2011-03323
Event Type
Malfunction
Date Received
July 28, 2011
Date of Event
June 29, 2011
Report Date
June 29, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K881495
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

BEC CTS (CUSTOMER TECHNICAL SUPPORT) ADVISED THE CUSTOMER TO TURN OFF THE HYDROPNEUMATIC AND CHECK THE WASH SOLUTION BOTTLE CAP. THE CAP WAS NOT LOOSE AND ALL THE TUBINGS WERE INTACT. ANOTHER LEAK WAS OBSERVED UNDER THE HYDROPNEUMATIC AND BROWN FLUID WAS PRESENT. CTS GENERATED A SERVICE REQUEST. A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE (B)(6) 2011 AND TRACED LEAK TO WASH SOLUTION BOTTLES. FSE FOUND A DEFECTIVE CHECK VALVE LEAKING AND REPLACED THE VALVE. INSTRUMENT WAS PRIMED AND REPAIR WAS VERIFIED PER ESTABLISHED PROCEDURES. NO FURTHER LEAKING WAS OBSERVED. THE BEC INTERNAL DENTIFER FOR THIS EVENT IS (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) REPORTING THAT A CLEAR FLUID WAS COMING OUT OF THE WASH SOLUTION BOTTLE IN THE SYNCHRON CX5 DELTA CLINICAL SYSTEM. THE CUSTOMER STATED IT APPEARED TO BE OVERFLOWING AND ESCAPING FROM THE CAP. NO INJURY WAS REPORTED AND NO ERRONEOUS RESULTS WERE GENERATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON CX5 DELTA CLINICAL SYSTEM CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. CX5 DELTA NA

Patients

Seq Age Sex Outcome Treatment
1