FDA Adverse Event Malfunction Summary report: N

SYNCHRON® LX20 CLINICAL CHEMISTRY SYSTEM

MDR report key: 2183437 · Received July 28, 2011

Report

Report Number
2050012-2011-03753
Event Type
Malfunction
Date Received
July 28, 2011
Date of Event
June 28, 2011
Report Date
June 28, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K965240
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

RESULT: ERRONEOUS RESULTS GENERATED.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED BECKMAN COULTER, INC. (BEC) TO REPORT DISCREPANT GLUCM (GLUCOSE) RESULTS FOR TWO (2) PATIENT SAMPLES ASSAYED ON THE SYNCHRON LX20 CLINICAL CHEMISTRY SYSTEM. THE GLUCM RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THERE WAS NO IMPACT TO PATIENT TREATMENT ASSOCIATED WITH THIS EVENT. EACH OF THE TWO (2) PATIENT SAMPLES WAS ASSAYED FOR GLUCM IN DUPLICATE. EACH PAIR OF DUPLICATE DETERMINATIONS YIELDED DISCREPANT RESULTS. THE CUSTOMER REPEATED THE GLUCM ASSAYS FOR THE TWO (2) PATIENT SAMPLES IN DUPLICATE ON THEIR OTHER SYNCHRON LX20 CLINICAL CHEMISTRY SYSTEM (SERIAL NUMBER (B)(4)). THESE REPEAT RESULTS WERE NOT DISCREPANT. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S SITE. THE FSE OBSERVED THAT THE REAGENT SYRINGE PUMP AND THE MODULAR CHEMISTRY SAMPLE SYRINGE WERE NOT FUNCTIONING PROPERLY. THE FSE REPLACED BOTH PARTS THEN VERIFIED ANALYZER PERFORMANCE PER ESTABLISHED PROCEDURES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON® LX20 CLINICAL CHEMISTRY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. LX20

Patients

Seq Age Sex Outcome Treatment
1