FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY ANALYZER

MDR report key: 2182844 · Received July 28, 2011

Report

Report Number
2122870-2011-02554
Event Type
Malfunction
Date Received
July 28, 2011
Date of Event
June 30, 2011
Report Date
June 30, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER PERFORMS QC EVERY EIGHT HOURS. QC WAS WITHIN THE CUSTOMER'S ESTABLISHED RANGES PRIOR TO THE EVENT. DURING TROUBLESHOOTING WITH BEC CUSTOMER TECHNICAL SUPPORT (CTS), IT WAS DISCOVERED THAT THERE WERE NO TBHCG REAGENT PACKS LOADED IN THE REAGENT STORAGE CAROUSEL. WHEN THIS OCCURS, THE INSTRUMENT DOES NOT DETECT THAT THERE IS NO REAGENT PACK PRESENT. PER CTS INSTRUCTIONS, THE CUSTOMER LOADED A NEW REAGENT PACK AND RAN QC.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER, INC. (BEC) TO REPORT OBTAINING NO VALUE / IND FLAGS ON ALL LEVELS OF TOTAL BETA HUMAN CHORIONIC GONADOTROPIN (T-HCG) ON THE ACCESS 2 IMMUNOASSAY ANALYZER. THE CUSTOMER STATED THAT THREE (3) PATIENT SAMPLES WERE ANALYZED FOR T-HCG DURING THE TIME FRAME OF EVENT. THE SAMPLES WERE LATER CONFIRMED TO BE NEGATIVE FOR T-HCG. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY ANALYZER DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER FOR CLINICAL USE JJE BECKMAN COULTER, INC. ACCESS® 2 NA

Patients

Seq Age Sex Outcome Treatment
1