FDA Adverse Event Malfunction Summary report: N

INTELEPACS

MDR report key: 2182430 · Received July 11, 2011

Report

Report Number
9615916-2011-00002
Event Type
Malfunction
Date Received
July 11, 2011
Report Date
July 7, 2011
Manufacturer
INTELERAD MEDICAL SYSTEMS
Product Code
LLZ
PMA / PMN Number
K083520
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THERE HAS BEEN NO INDICATION FROM THE REPORTING HEALTH FACILITY THAT ANY PATIENT WAS AFFECTED ADVERSELY BY THIS MALFUNCTION. ONE OTHER FACILITY HAD THE SOFTWARE AND WERE CONFIGURED TO OPERATE THE DEFECTIVE SOFTWARE. HOWEVER, THE MALFUNCTION DID NOT OCCUR AT THIS SITE. BOTH SITES HAVE SINCE BEEN UPDATED WITH CORRECTED SOFTWARE. AS A PRECAUTION, WE WILL BE UPDATING ANOTHER 21 SITES THAT HAVE, BUT ARE NOT CONFIGURED TO OPERATE THE DEFECTIVE SOFTWARE.

Description of Event or Problem · 1

CONVERSION OF REPORTS FROM HTML TO RICH TEXT FORMAT (RTF) WILL, ON RARE OCCASIONS, DELETE LINES FROM THE RTF REPORT THAT WERE IN THE ORIGINAL HTML REPORT. THE PROBLEM ONLY OCCURS FOR CERTAIN TYPES OF HTML FORMATTING, AND WHEN INTELEPACS HAS BEEN CONFIGURED TO RETURN RTF REPORTS BACK TO THE RIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 INTELEPACS LLZ INTELERAD MEDICAL SYSTEMS 411-R22,R23,421-R16

Patients

Seq Age Sex Outcome Treatment
1