FDA Adverse Event Malfunction Summary report: N

DIGITALDIAGNOST DUAL DETECTOR

MDR report key: 21823701 · Received April 11, 2025

Report

Report Number
3003768251-2025-000055
Event Type
Malfunction
Date Received
April 11, 2025
Date of Event
March 24, 2025
Report Date
April 11, 2025
Manufacturer
PHILIPS MEDICAL SYSTEMS DMC GMBH
Product Code
MQB
PMA / PMN Number
K090625
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

REFERENCE ID: (B)(4). DIGITALDIAGNOST R2.X IS AN X-RAY UNIT FOR NEARBY CONTROLLED DIGITAL AND CONVENTIONAL FLUOROSCOPY AND RADIOGRAPHY. FOR ANATOMIES THAT ARE LARGER THAN THE DETECTOR SIZE, IT IS POSSIBLE TO MAKE A SERIES OF EXPOSURES COVERING THE WHOLE ANATOMY (FOR EXAMPLE FULL SPINE OR FULL LEGS). THESE INDIVIDUAL IMAGES CAN BE "STITCHED" TOGETHER VIA THE SOFTWARE PROGRAM. FOR PROPER PATIENT POSITIONING AND SUPPORT, THE PATIENT CAN BE PLACED ON THE SO-CALLED STITCHING PATIENT SUPPORT OR STITCHING STAND (9890 010 87432), A PLATFORM WITH TWO HANDLES THAT THE PATIENT CAN HOLD ON TO DURING THE EXAMINATION. FOR THE EASE OF USE DURING TRANSPORTATION, THE PATIENT SUPPORT FOR STITCHING HAS WHEELS AND A FOLDING FOOTBOARD. THE FOOTBOARD IS CONNECTED TO THE FRAME VIA TWO HINGES AND A BRAKE CYLINDER. IT HAS TO BE FOLDED UP AND FIXED BY A HOOK FOR TRANSPORTATION, E.G. FROM ONE ROOM TO ANOTHER. THE BRAKE CYLINDER WAS INTRODUCED WITH FCO71200185 AND HAS THE TASK TO ENSURE THAT THE FOOTBOARD LOWERS ITSELF SLOWLY (WITHIN 5-7 SECONDS) WHEN THE HOOK IS RELEASED, TO PREVENT THE FOOTPLATE FROM FALLING ON THE FOOT OF A PERSON. IF THE OPERATOR STEPS ON THE FOOTBOARD WHILE IT IS STILL MOVING DOWN, THE MOUNTING OF THE BRAKE CYLINDER CAN BREAK, AND THE FOOTBOARD FALLS DOWN IMMEDIATELY. IN A WORST CASE, IT MAY HIT THE FOOT OF A PERSON AND BREAK A BONE. PHILIPS RECEIVED A COMPLAINT ON DIGITALDIAGNOST R2.X INDICATING THE PATIENT SUPPORT PROBLEM. THE DEVICE WAS IN CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM. THE FIELD SERVICE ENGINEER (FSE) PERFORMED ANALYSIS AND CONCLUDED THAT THE HINGE OF HYDRAULIC SPRING ON PATIENT SUPPORT IS DETACHED. THE HINGE WAS REATTACHED AND TIGHTENED THE JOINT. VERIFIED THE FOOTSTEP WITH THE SPRING AND FOOTBOARD TESTED OKAY. BASED ON THE INFORMATION AVAILABLE AND THE TESTING CONDUCTED, THE CAUSE OF THE REPORTED PROBLEM WAS WEAR AND TEAR. THE REPORTED PROBLEM WAS CONFIRMED BY THE CUSTOMER.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PATIENT SUPPORT PROBLEM. THE DEVICE WAS IN CLINICAL USE AND THERE WAS NO PATIENT OR USER HARM. ADDITIONAL INFORMATION RECEIVED THAT THE HINGE OF HYDRAULIC SPRING ON PATIENT SUPPORT IS DETACHED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2425731 DIGITALDIAGNOST DUAL DETECTOR SOLID STATE X-RAY IMAGER (FLAT PANEL/DIGITAL IMAGER) MQB PHILIPS MEDICAL SYSTEMS DMC GMBH DIGITALDIAGNOST DUAL DETECTOR

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown