FDA Adverse Event Malfunction Summary report: N

HUT EXT DR FINAL ASSY-STANDARD

MDR report key: 2182234 · Received July 12, 2011

Report

Report Number
1518293-2011-00118
Event Type
Malfunction
Date Received
July 12, 2011
Date of Event
June 16, 2011
Report Date
June 16, 2011
Manufacturer
LIEBEL-FLARSHEIM CO.
Product Code
KQS
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

LIEBEL FLARSHEIM TECH SUPPORT ADVISED CUSTOMER OF A CONSOLE REPLACEMENT SINCE THEY HAVE A DAP SYSTEM WITH COLLIMATOR-MOUNTED-DISPLAYS. TECH SUPPORT CALLED FOR FOLLOW UP AND CUSTOMER STATED WE WILL HAVE TO CALL BACK LATER. AFTER REPEATED ATTEMPTS, WITHOUT SUCCESS TO CONTACT CUSTOMER FOR FOLLOW UP, TECH SUPPORT CLOSED THE SERVICE TICKET. THIS UNIT IS SUPPORTED BY (B)(4). QA WILL CONTINUE TO MONITOR/TREND FOR SIMILAR ISSUES AND IDENTIFY SIGNIFICANT QUALITY TRENDS TO INPUT FOR CORRECTIVE ACTION.

Description of Event or Problem · 1

ON (B)(6): CUSTOMER REPORTS AFTER A POWER OUTAGE, THE GENERATOR CONSOLE WILL NOT FUNCTION. CUSTOMER DOES NOT HAVE A BACK UP ROOM AND PHYSICIAN'S ARE HAVING TO CANCEL PATIENT PROCEDURES. NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HUT EXT DR FINAL ASSY-STANDARD UROLOGY SUITE KQS LIEBEL-FLARSHEIM CO. HUT EXT DR NA

Patients

Seq Age Sex Outcome Treatment
1 NA