FDA Adverse Event
Malfunction
Summary report: N
HUT EXT DR FINAL ASSY-STANDARD
MDR report key: 2182234
·
Received July 12, 2011
Report
- Report Number
- 1518293-2011-00118
- Event Type
- Malfunction
- Date Received
- July 12, 2011
- Date of Event
- June 16, 2011
- Report Date
- June 16, 2011
- Manufacturer
- LIEBEL-FLARSHEIM CO.
- Product Code
- KQS
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GA, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
LIEBEL FLARSHEIM TECH SUPPORT ADVISED CUSTOMER OF A CONSOLE REPLACEMENT SINCE THEY HAVE A DAP SYSTEM WITH COLLIMATOR-MOUNTED-DISPLAYS. TECH SUPPORT CALLED FOR FOLLOW UP AND CUSTOMER STATED WE WILL HAVE TO CALL BACK LATER. AFTER REPEATED ATTEMPTS, WITHOUT SUCCESS TO CONTACT CUSTOMER FOR FOLLOW UP, TECH SUPPORT CLOSED THE SERVICE TICKET. THIS UNIT IS SUPPORTED BY (B)(4). QA WILL CONTINUE TO MONITOR/TREND FOR SIMILAR ISSUES AND IDENTIFY SIGNIFICANT QUALITY TRENDS TO INPUT FOR CORRECTIVE ACTION.
Description of Event or Problem · 1
ON (B)(6): CUSTOMER REPORTS AFTER A POWER OUTAGE, THE GENERATOR CONSOLE WILL NOT FUNCTION. CUSTOMER DOES NOT HAVE A BACK UP ROOM AND PHYSICIAN'S ARE HAVING TO CANCEL PATIENT PROCEDURES. NO REPORTED INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | HUT EXT DR FINAL ASSY-STANDARD | UROLOGY SUITE | KQS | LIEBEL-FLARSHEIM CO. | HUT EXT DR | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA |