FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 880I SYNCHRON ACCESS CLINICAL SYSTEM

MDR report key: 2180993 · Received July 1, 2011

Report

Report Number
2050012-2011-02766
Event Type
Malfunction
Date Received
July 1, 2011
Date of Event
January 4, 2010
Report Date
January 4, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
CGA
PMA / PMN Number
K060256
Removal / Correction Number
Z-2388-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) VISITED THE FACILITY AND EXAMINED THE SYSTEM. THE FSE REPLACED THE GLUCOSE MODULE ASSEMBLY THEN PERFORMED QUALITY CONTROL AND PRECISION TESTS. THE QUALITY CONTROLS AND PRECISION TESTS WERE ACCEPTABLE. ALTHOUGH PARTS WERE REPLACED, THE SPECIFIC ROOT CAUSE OF THIS SINGLE EVENT REMAINS UNK, ACCORDINGLY, NO CONCLUSION CAN BE DRAWN. THE FSE ALSO OBSERVED DURING THE SYSTEM EVAL THAT EXCESS DISTILLED WATER WAS FILLING THE CUP DURING A WATER PRIME; THE FSE PERFORMED MAINTENANCE RELATED TO THIS ASSEMBLY, HOWEVER, THIS ASSEMBLY IS NOT RELATED TO THE GLUCOSE EVENT. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(4), 2008 AND (B)(4), 2010 FOR ADD'L REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT A LOW GLUCOSE RESULT WAS GENERATED BY THE UNICEL DXC 880I SYNCHRON ACCESS CLINICAL SYSTEM FOR ONE PT. THE SYSTEM GENERATED CRITICAL RERUN FEATURE WAS TRIGGERED AND RETURNED A RESULT WITHIN EXPECTATION. QUALITY CONTROLS WERE WITHIN ACCEPTABLE RANGE. THE INITIAL LOW RESULT WAS NOT REPORTED OUT OF THE LABORATORY. THE SAMPLE WAS RETESTED SEVERAL TIMES AND RETURNED A HIGHER RESULT. THERE WAS NO CHANGE TO THE PT'S CARE OR TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 880I SYNCHRON ACCESS CLINICAL SYSTEM CGA BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK