FDA Adverse Event Malfunction Summary report: N

COULTER AC-T DIFF 2 ANALYZER

MDR report key: 2180979 · Received July 1, 2011

Report

Report Number
1061932-2011-00683
Event Type
Malfunction
Date Received
July 1, 2011
Date of Event
March 17, 2009
Report Date
March 17, 2009
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K990352
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A BCI FSE (FIELD SERVICE ENGINEER) WAS DISPATCHED TO THE SITE AND PERFORMED TROUBLESHOOTING. THE FSE REPLACED THE RINSE CUP AND THE PROBE WIPE AND THEN VERIFIED THAT THE INSTRUMENT WAS PERFORMING CORRECTLY. THE ROOT CAUSE FOR THE EVENT IS UNK BUT MAY BE RELATED TO THE INSTRUMENT HARDWARE THAT WAS REPLACED DURING INSTRUMENT SERVICING. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(4) 2008 TO (B)(4) 2010 FOR ADD'L REPORTABLE EVENTS.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED BECKMAN COULTER, INCORPORATED (BCI) AND REPORTED THAT THEY WERE SEEING FLUID ON THE TOP OF THE SAMPLE TUBES ON THE COULTER AC-T DIFF 2 ANALYZER (AC-T DIFF 2) INSTRUMENT. THE AC-T INSTRUMENT HAD INCREASED ASPIRATION ERRORS AND EXCESSIVE FLUID DROPS WERE APPEARING ON THE SPECIMEN TUBE TOPS. PT RESULTS OBTAINED ON THE INSTRUMENT THAT DAY WERE REPORTED OUT OF THE LAB AND ALTHOUGH THEY WERE CONSIDERED TO BE CORRECT, THE CUSTOMER HAD THEM RECALLED AS A PRECAUTIONARY MEASURE. NONE OF THE SAMPLES ANALYZED THAT DAY WERE RERUN BUT INSTEAD THE CUSTOMER RESCHEDULED REDRAWS OF FRESH SAMPLES FROM ALL PTS. REDRAWN SAMPLES RESULTS WERE NOT PROVIDED. HOWEVER, SEVEN INITIAL RESULTS OBTAINED WERE PROVIDED. THIS INCIDENT WAS NOT CONSIDERED AN ADVERSE EVENT INVOLVING A BIO-HAZARDOUS EXPOSURE, SINCE THE OPERATOR WAS WEARING A LAB COAT AND GLOVES AND THERE WAS NO EXPOSURE TO SKIN, OPEN LESIONS OR MUCOUS MEMBRANES AND THE OPERATOR AND OTHER PERSONNEL IN THE LAB DID NOT SEEK MEDICAL ATTENTION. ADDITIONALLY, THE CUSTOMER HAD ACCESS TO THE REAGENT MSDS (MATERIAL SAFETY DATA SHEETS) (BUT HAD NOT REVIEWED THEM) AND THERE WAS RISK MANAGEMENT PLAN IN PLACE AT THE SITE. THERE WERE NO ADVERSE EVENTS OR INJURY OR CHANGE IN PT TREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER AC-T DIFF 2 ANALYZER GKZ BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK