SYNCHRON LX I 725
Report
- Report Number
- 2050012-2011-02770
- Event Type
- Malfunction
- Date Received
- July 1, 2011
- Date of Event
- December 23, 2009
- Report Date
- December 23, 2009
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- CGA
- PMA / PMN Number
- K023049
- Removal / Correction Number
- Z-2388-2010
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MO, US
- Reporter Occupation
- OTHER
Narratives
THE FIELD SERVICE ENGINEER (FSE) VISITED THE FACILITY AND EXAMINED THE SYSTEM. THE FSE PERFORMED A CUP CLEANING PROCEDURE. NO HARDWARE WAS REPLACED. A SPECIFIC ROOT CAUSE OF THIS EVENT WAS NOT DETERMINED; ACCORDINGLY, NO CONCLUSION CAN BE DRAWN. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(4) 2008 AND (B)(4) 2010 FOR ADD'L REPORTABLE EVENTS.
CUSTOMER REPORTED THAT TWO ERRONEOUSLY LOW GLUCOSE RESULTS WERE GENERATED BY THE SYNCHRON LX I 725. THE SYSTEM GENERATED CRITICAL RERUN FEATURE WAS TRIGGERED AND RETURNED RESULTS WITHIN EXPECTATION. THE INITIAL LOW RESULTS WERE NOT REPORTED OUT OF THE LAB. QUALITY CONTROLS WERE WITHIN SPEC PRIOR TO AND AFTER THE EVENT. THERE WAS NO CHANGE TO THE PTS' CARE OR TREATMENT SINCE THE RESULTS WERE NOT REPORTED OUT OF THE LAB.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | SYNCHRON LX I 725 | CGA | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK | LX GLUCOSE 2X2L |