FDA Adverse Event Malfunction Summary report: N

SYNCHRON LX I 725

MDR report key: 2180958 · Received July 1, 2011

Report

Report Number
2050012-2011-02770
Event Type
Malfunction
Date Received
July 1, 2011
Date of Event
December 23, 2009
Report Date
December 23, 2009
Manufacturer
BECKMAN COULTER, INC.
Product Code
CGA
PMA / PMN Number
K023049
Removal / Correction Number
Z-2388-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) VISITED THE FACILITY AND EXAMINED THE SYSTEM. THE FSE PERFORMED A CUP CLEANING PROCEDURE. NO HARDWARE WAS REPLACED. A SPECIFIC ROOT CAUSE OF THIS EVENT WAS NOT DETERMINED; ACCORDINGLY, NO CONCLUSION CAN BE DRAWN. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(4) 2008 AND (B)(4) 2010 FOR ADD'L REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT TWO ERRONEOUSLY LOW GLUCOSE RESULTS WERE GENERATED BY THE SYNCHRON LX I 725. THE SYSTEM GENERATED CRITICAL RERUN FEATURE WAS TRIGGERED AND RETURNED RESULTS WITHIN EXPECTATION. THE INITIAL LOW RESULTS WERE NOT REPORTED OUT OF THE LAB. QUALITY CONTROLS WERE WITHIN SPEC PRIOR TO AND AFTER THE EVENT. THERE WAS NO CHANGE TO THE PTS' CARE OR TREATMENT SINCE THE RESULTS WERE NOT REPORTED OUT OF THE LAB.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON LX I 725 CGA BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK LX GLUCOSE 2X2L