FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 800 SYNCHRON SYSTEM

MDR report key: 2180956 · Received July 1, 2011

Report

Report Number
2050012-2011-02768
Event Type
Malfunction
Date Received
July 1, 2011
Date of Event
January 6, 2010
Report Date
January 6, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
CGA
PMA / PMN Number
K042291
Removal / Correction Number
Z-2388-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) VISITED THE FACILITY AND EXAMINED THE SYSTEM. THE FSE REPLACED THE GLUCOSE MODULE ASSEMBLY. ALTHOUGH PARTS WERE REPLACED, THE SPECIFIC ROOT CAUSE OF THIS SINGLE EVENT REMAINS UNK; ACCORDINGLY, NO CONCLUSION CAN BE DRAWN. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(4) 2008 AND (B)(4) 2010 FOR ADD'L REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT A LOW GLUCOSE RESULT WAS GENERATED BY THE UNICEL DXC 800 SYNCHRON SYSTEM FOR ONE PT. THE SYSTEM GENERATED CRITICAL RERUN FEATURE WAS TRIGGERED AND RETURNED A RESULT WITHIN EXPECTATION. QUALITY CONTROLS WERE WITHIN ACCEPTABLE RANGE PRIOR TO AND AFTER THE EVENT. THE INITIAL LOW RESULT WAS NOT REPORTED OUT OF THE LAB. THE SAMPLE WAS RETESTED ON THE SAME SYSTEM AND YIELDED AN ACCEPTABLE RESULT. THERE WAS NO CHANGE TO THE PTS' CARE OR TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 800 SYNCHRON SYSTEM CGA BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 74 YR