FDA Adverse Event Malfunction Summary report: N

SYNCHRON LX20 CLINICAL SYSTEM

MDR report key: 2180936 · Received July 1, 2011

Report

Report Number
2050012-2011-02785
Event Type
Malfunction
Date Received
July 1, 2011
Date of Event
January 31, 2010
Report Date
January 31, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
CGA
PMA / PMN Number
K965240
Removal / Correction Number
Z-2388-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) VISITED THE FACILITY AND EXAMINED THE SYSTEM. THE FSE REPLACED THE GLUCOSE MODULE. ALTHOUGH PARTS WERE REPLACED, A SPECIFIC ROOT CAUSE OF THIS EVENT WAS NOT DETERMINED; ACCORDINGLY, NO CONCLUSION CAN BE DRAWN. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN JANUARY 1, 2008 AND OCTOBER 23, 2010 OF FOR ADD'L REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT ERRONEOUSLY LOW GLUCOSE RETEST RESULT WAS GENERATED BY THE SYNCHRON LX20 CLINICAL SYSTEM. THE RETEST RESULT IS APPROX 20MG/DL LOWER THAN THE INITIAL RESULT. THE SAMPLE WAS RETESTED ON A DIFFERENT SYSTEM AND YIELDED A RESULT CLOSER TO THE ORIGINAL RESULT. THE RESULT FROM THE RETEST ON THE DIFFERENT SYSTEM WAS REPORTED OUT OF THE LAB. IT IS NOT KNOWN IF THERE WAS ANY CHANGE TO THE PT'S TREATMENT OR CARE. THERE IS NO REPORT OF ANY ADVERSE EVENT OR MEDICAL INTERVENTION TO PREVENT OR PRECLUDE AND A SERIOUS INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON LX20 CLINICAL SYSTEM CGA BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK LX GLUCOSE 2X2L