FDA Adverse Event Malfunction Summary report: N

SYNCHRON LX I 725

MDR report key: 2180932 · Received July 1, 2011

Report

Report Number
2050012-2011-02783
Event Type
Malfunction
Date Received
July 1, 2011
Date of Event
June 5, 2009
Report Date
June 9, 2009
Manufacturer
BECKMAN COULTER, INC.
Product Code
CGA
PMA / PMN Number
K023049
Removal / Correction Number
Z-2388-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) VISITED THE FACILITY AND EXAMINED THE SYSTEM. THE FSE OBSERVED THAT THE STIRRER MOTOR WAS NOT TURNING CONSISTENTLY. THE FSE REPLACED THE STIRRER MOTOR AND CONDUCTED A CALIBRATION. A PRECISION RUN WAS THEN CONDUCTED AND PASSED. ALTHOUGH A PART WAS REPLACED, A SPECIFIC ROOT CAUSE OF THIS EVENT WAS NOT DETERMINED; ACCORDINGLY, NO CONCLUSION CAN BE DRAWN. THIS IS ONE OF TWO MEDWATCH REPORTS AS THE CUSTOMER REPORTED TWO SEPARATE EVENTS OCCURRING ON DIFFERENT DAYS. REFERENCE THE MDR NUMBERS BELOW FOR BOTH ASSOCIATED EVENTS: MDR# 2050012-2011-02783, MDR# 2050012-2011-02784. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(4) 2008 AND (B)(4) 2010 FOR ADD'L REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT AN ERRONEOUSLY LOW GLUCOSE CRITICAL RERUN RESULT WAS GENERATED BY THE SYNCHRON LX I 725 AFTER THE INITIAL TEST YIELDED A RESULT ABOVE THE LAB'S REFERENCE RANGE. THE CUSTOMER RETESTED THE SAMPLE ON A SEPARATE SYSTEM AND VERIFIED THE INITIAL RESULT GENERATED BY THE SYNCHRON LX I 725. THE INITIAL RESULTS WERE NOT REPORTED OUT OF THE LAB. THERE WAS NO CHANGE TO THE PT'S CARE OR TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON LX I 725 CGA BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK LX GLUCOSE 2X2L