FDA Adverse Event Malfunction Summary report: N

COULTER AC-T DIFF 2 ANALYZER

MDR report key: 2180924 · Received July 1, 2011

Report

Report Number
1061932-2011-00684
Event Type
Malfunction
Date Received
July 1, 2011
Date of Event
April 28, 2010
Report Date
May 20, 2010
Manufacturer
BECKMAN COULTER INC
Product Code
GKZ
PMA / PMN Number
K990352
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VM
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) EXAMINED THE SYSTEM. THE FSE REPLACED THE HEMOGLOBIN (HGB) DIODE PRE-AMP BOARD AND VERIFIED THE INSTRUMENT'S OPERATION. THE ROOT CAUSE FOR THE ERRONEOUS HIGH HGB RESULTS WAS CAUSE BY THE DEFECTIVE HGB DIODE PRE-AMP BOARD THAT WAS SUBSEQUENTLY REPLACED DURING INSTRUMENT SERVICING. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(4) 2008 AND (B)(4) 2010 FOR ADD'L REPORTABLE EVENTS.

Description of Event or Problem · 1

INTERNATIONAL CUSTOMER REPORTED THAT ERRONEOUS HIGH HEMOGLOBIN RESULTS WERE GENERATED BY THE COULTER AC-T DIFF 2 ANALYZER FOR MULTIPLE PT SAMPLES. THE INSTRUMENT DID GENERATE APPROPRIATE FLAGS TO ALERT THE OPERATOR TO FURTHER REVIEW THE SAMPLE. THE ERRONEOUS RESULTS WERE REPORTED OUT OF THE LAB. SPECIMENS WERE REDRAWN AND RUN ON A DIFFERENT INSTRUMENT. CORRECTED REPORTS WERE SENT OUT OF THE LAB. THERE WAS NO DEATH, INJURY OR CHANGE TO THE PTS' CARE OR TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER AC-T DIFF 2 ANALYZER GKZ BECKMAN COULTER INC NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK