FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 2180763 · Received July 27, 2011

Report

Report Number
2531779-2011-05353
Event Type
Malfunction
Date Received
July 27, 2011
Report Date
June 30, 2011
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

(B)(6). DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON (B)(4) 2011 WITH THE FOLLOWING FINDINGS: INVESTIGATION CONFIRMED THAT THE KEYPAD WAS PEELING. A DAMAGED KEYPAD WILL PERMIT CONTAMINATION TO PERMEATE THE BUTTONS WHICH WILL HAVE A NEGATIVE IMPACT ON BUTTON FUNCTION. THIS SITUATION IS NOT LIKELY TO RESULT IN AN ADVERSE EVENT AS THE DAMAGED KEYPAD SHOULD BE CLEARLY VISIBLE AND WARNS THE PATIENT TO DISCONTINUE USING THE PUMP. THE OWNER'S BOOKLET INSTRUCTS THE USER TO CALL ANIMAS CUSTOMER SERVICE IF THE USER SUSPECTS THAT THE PRODUCT IS DAMAGED. EVALUATION REVEALED THAT ALL KEYPAD BUTTONS ARE INTERMITTENTLY RESPONSIVE. ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE.

Description of Event or Problem · 1

A FAMILY MEMBER REPORTED THAT THE OK KEYPAD BUTTON HAS BECOME LESS RESPONSIVE OVER THE PAST COUPLE OF WEEKS, AND THE KEYPAD BEGAN TO CRACK A WEEK AGO. SHE STATED THAT THE BUTTON REQUIRES SEVERAL PRESSES FOR A RESPONSE AND CAUSES SCROLLING. SHE STATED THAT THE PATIENT WEARS THE PUMP IN HIS POCKET AND DOES NOT CLEAN THE PUMP. THIS COMPLAINT IS BEING REPORTED BECAUSE THE OK BUTTON ALLEGEDLY BECAME INTERMITTENTLY UNRESPONSIVE PRIOR TO THE KEYPAD BEING DAMAGED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION ONETOUCH PING INSULIN PUMP

Patients

Seq Age Sex Outcome Treatment
1 15 YR