FDA Adverse Event Malfunction Summary report: N

ACT I SENSOR

MDR report key: 2180699 · Received May 5, 2011

Report

Report Number
3027765-2011-00017
Event Type
Malfunction
Date Received
May 5, 2011
Date of Event
April 6, 2011
Report Date
April 6, 2011
Manufacturer
LIFEWATCH SERVICES, INC.
Product Code
DSI
PMA / PMN Number
K101639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

PRELIMINARY TESTING WAS PERFORMED BY LIFEWATCH: VISUAL INSPECTION UPON RECEIPT: NO DISCREPANCIES. SENSOR LONG TEST: FAILED (DID NOT CONNECT). SIMULATOR TESTING: FAILED (DID NOT CONNECT). BATTERY VOLTAGE: PASS. LEAD WIRE TEST/VISUAL INSPECTION: PASS. THERMAL TEST: FAIL (SENSOR BATTERY COVER TEMPERATURE VALUE=117 DEGREES FAHRENHEIT (UPPER LIMIT=109 DEGREES FAHRENHEIT). UPON OPENING THE DEVICE, IT APPEARS THERE IS WATER DAMAGE, CAUSING CORROSION ON THE PCB. THE BLUETOOTH ANTENNA WAS ALSO MISSING. THE SENSOR WILL BE FORWARDED TO THE MFR FOR FURTHER INTERROGATION AND FINAL CONCLUSIONS. ASSOCIATED ACCESSORY DEVICE: ACT MONITOR, MODEL # COM001, SERIAL NUMBER (B)(4).

Description of Event or Problem · 1

THIS MDR IS BEING FILED DUE TO SENSOR OVERHEATING. THE PT CALLED CUSTOMER SUPPORT BECAUSE THE PHONE AND SENSOR WERE NOT COMMUNICATING. CUSTOMER SUPPORT ASKED THE PT TO REMOVE THE SENSOR BATTERY AS PART OF TROUBLESHOOTING, AND SHE REPORTED THE BATTERY WAS HOT TO THE TOUCH. NO INJURY WAS INCURRED. CUSTOMER SUPPORT ADVISED THE PT TO EXPLANT THE DEVICE AND RETURN IT FOR EVAL. A REPLACEMENT DEVICE WAS ORDERED. UPON INTERROGATION, IT WAS NOTED THAT THE SENSOR BATTERY COVER REACHED 117 DEGREES FAHRENHEIT (UPPER LIMIT=109 DEGREES FAHRENHEIT). ALTHOUGH THERE WAS NO PT INJURY, AN MDR IS BEING FILED AS A CONSERVATIVE MEASURE SINCE THE RECORDED TEMPERATURE EXCEEDED SPECIFICATIONS. CONSEQUENTLY, THERE IS POTENTIAL FOR BIOLOGICAL HARM. A TELEPHONE INTERVIEW WITH THE PT ON (B)(6) 2011 REVEALED THE EVENT OCCURRED AFTER TWO DAYS OF USING THE DEVICE. SHE REPORTED THAT ON THE FIRST NIGHT OF USE, SHE HAD THE DEVICE IN THE BATHROOM WITH HER WHILE SHE SHOWERED (WHICH IS CONTRA INDICATED IN THE PT USER GUIDE, AS THE DEVICE IS NOT WATER RESISTANT).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACT I SENSOR DETECTOR AND ALARM, ARRHYTHMIA DSI LIFEWATCH SERVICES, INC. DEV059 NA

Patients

Seq Age Sex Outcome Treatment
1 25 YR Other