CANE, CRUTCH AND WALKER TIPS AND PADS
Report
- Report Number
- 1525712-2011-00386
- Event Type
- Malfunction
- Date Received
- July 27, 2011
- Date of Event
- July 13, 2011
- Report Date
- April 13, 2012
- Manufacturer
- DANYANG MAXTHAI MEDICAL EQUIPMENT
- Product Code
- INP
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SD, US
- Reporter Occupation
- MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE
Narratives
(B)(4). INITIAL PR (B)(4) ISSUED UF/IMPORTER REPORT #1525712-2011-00386. THE DEVICE, ROLLATOR, MODEL #65650, LOT #MX110415 WAS RETURNED FOR AN EVALUATION. THIS PRODUCT WAS 3 MONTHS OLD AT THE TIME OF THE INCIDENT. THE LEFT REAR CASTER SPOKES WERE BROKEN AT THE HUB. THIS TYPE OF DAMAGE IS NOT TYPICAL UNDER NORMAL USE CONDITIONS. THE EXACT FORM OF ABUSE IS UNKNOWN, BUT THIS DAMAGE CAN OCCUR FROM INCORRECT LOADING OR UNINTENDED USE SUCH AS THE CASTER STUCK AND THE CONSUMER ATTEMPTS TO FREE THE CASTER. THIS DAMAGE CAN ALSO OCCUR WHEN SELF PROPELLING OR NOT ENGAGING THE BRAKES CORRECTLY. FAILURE TO USE THE BRAKES WHILE SEATED OR ATTEMPTING TO SIT COULD CAUSE THE ROLLATOR TO SHIFT OR MOVE AWAY FROM THE USER AND RESULT IN USER INSTABILITY AND IMPROPER LOADING. BOTH THE INSTRUCTION SHEET AND A LABEL ON THE PRODUCT ALSO INDICATE NOT TO USE THIS DEVICE AS A WHEELCHAIR OR TRANSPORT DEVICE. THIS INCIDENT WAS MOST LIKELY DUE TO USER ERROR. COMPLAINT HISTORY WAS REVIEWED. THREE COMPLAINTS EXIST WITH BROKEN SPOKES. TWO HAVE NOT BEEN RETURNED AND THE MANUFACTURER AND AGE OF PRODUCTS ARE UNKNOWN. RMA (B)(4) HAS BEEN ISSUED FOR THE RETURN OF THIS ROLLATOR.
RMA 859422910 HAS BEEN ISSUED FOR THE RETURN OF THIS ROLLATOR.
THE CONSUMER STATES HE WAS USING THE ROLLATOR WHEN THE BACK LEFT WHEEL ALLEGEDLY BROKE, CAUSING THE CONSUMER TO FALL. NO INJURY IS ALLEGED.
THE CONSUMER STATES HE WAS USING THE ROLLATOR WHEN THE BACK LEFT WHEEL ALLEGEDLY BROKE, CAUSING THE CONSUMER TO FALL. NO INJURY IS ALLEGED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | CANE, CRUTCH AND WALKER TIPS AND PADS | 890.3790 | INP | DANYANG MAXTHAI MEDICAL EQUIPMENT | 65650 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 91 DA | Other |