ACCESS® 2 IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2011-02582
- Event Type
- Malfunction
- Date Received
- July 27, 2011
- Date of Event
- June 26, 2011
- Report Date
- June 26, 2011
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- K922823/A007
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- KY, US
- Reporter Occupation
- OTHER
Narratives
THE CUSTOMER VERIFIED THAT THE WASH BUFFER TUBING WAS NOT PINCHED AND THAT ALL THE CONNECTIONS WERE TIGHT. THE CUSTOMER COULD NOT FIND ANY CRACKS OR OTHER CAUSES OF THE LEAK. THE CUSTOMER STATED TO CUSTOMER TECHNICAL SERVICES (CTS) THAT THEY NOTICED THAT THE LEAK APPEARED AGAIN AFTER CLEANING AND TROUBLESHOOTING. ON (B)(4) 2011 A BEC FIELD SERVICE ENGINEER (FSE) DISCOVERED THAT THE LEAK ORIGINATED AT THE WASH BUFFER LINE FITTING. THE FSE ATTEMPTED TO STOP THE LEAK USING TEFLON TAPE, PARAFILM AND LOC-TITE; THESE ATTEMPTS DID NOT CORRECT THE LEAK. THE FSE ORDERED AND INSTALLED A NEW WASH BUFFER RESERVOIR; NO FURTHER LEAKING WAS IDENTIFIED. HARDWARE IS THE ROOT CAUSE FOR THIS EVENT. (B)(4).
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) TO REPORT THE FLUIDICS TRAY LEAKED WASH BUFFER ONTO THE COUNTER BY THE ACCESS 2. THE CUSTOMER WORE APPROPRIATE PPE TO HANDLE AND CLEAN THE LEAK. NO INJURY OR EXPOSURE WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ACCESS® 2 IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER FOR CLINICAL USE | JJE | BECKMAN COULTER INC. | ACCESS2 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |