FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2180543 · Received July 27, 2011

Report

Report Number
2122870-2011-02582
Event Type
Malfunction
Date Received
July 27, 2011
Date of Event
June 26, 2011
Report Date
June 26, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER VERIFIED THAT THE WASH BUFFER TUBING WAS NOT PINCHED AND THAT ALL THE CONNECTIONS WERE TIGHT. THE CUSTOMER COULD NOT FIND ANY CRACKS OR OTHER CAUSES OF THE LEAK. THE CUSTOMER STATED TO CUSTOMER TECHNICAL SERVICES (CTS) THAT THEY NOTICED THAT THE LEAK APPEARED AGAIN AFTER CLEANING AND TROUBLESHOOTING. ON (B)(4) 2011 A BEC FIELD SERVICE ENGINEER (FSE) DISCOVERED THAT THE LEAK ORIGINATED AT THE WASH BUFFER LINE FITTING. THE FSE ATTEMPTED TO STOP THE LEAK USING TEFLON TAPE, PARAFILM AND LOC-TITE; THESE ATTEMPTS DID NOT CORRECT THE LEAK. THE FSE ORDERED AND INSTALLED A NEW WASH BUFFER RESERVOIR; NO FURTHER LEAKING WAS IDENTIFIED. HARDWARE IS THE ROOT CAUSE FOR THIS EVENT. (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) TO REPORT THE FLUIDICS TRAY LEAKED WASH BUFFER ONTO THE COUNTER BY THE ACCESS 2. THE CUSTOMER WORE APPROPRIATE PPE TO HANDLE AND CLEAN THE LEAK. NO INJURY OR EXPOSURE WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER FOR CLINICAL USE JJE BECKMAN COULTER INC. ACCESS2 N/A

Patients

Seq Age Sex Outcome Treatment
1