FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM

MDR report key: 2180489 · Received July 27, 2011

Report

Report Number
2050012-2011-03319
Event Type
Malfunction
Date Received
July 27, 2011
Date of Event
June 27, 2011
Report Date
June 27, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

BEC CTS (CUSTOMER TECHNICAL SUPPORT) DIRECTED THE CUSTOMER TO TRY TIGHTENING THE BOLT WHERE LIQUID WAS FLOWING FROM BUT LEAKING INCREASED. CTS THEN DIRECTED THE CUSTOMER TO TURN OFF THE DI WATER VALVE AND PLACE THE INSTRUMENT IN A STOPPED STATE. A SERVICE REQUEST WAS GENERATED BY CTS. A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE (B)(4) 2011 AND REPLACED THE MC MANIFOLD PLUG USING CUSTOMER STOCK. REPAIR WAS VERIFIED PER ESTABLISHED PROCEDURES. (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) REPORTING THAT THERE WAS A LEAK UNDER THE MODULAR CHEMISTRY (MC) SIDE OF THE REAGENT COMPARTMENT IN THE UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEM. NO INJURY WAS REPORTED AND NO ERRONEOUS RESULTS WERE GENERATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 800 PRO NA

Patients

Seq Age Sex Outcome Treatment
1