FDA Adverse Event
Malfunction
Summary report: N
UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM
MDR report key: 2180489
·
Received July 27, 2011
Report
- Report Number
- 2050012-2011-03319
- Event Type
- Malfunction
- Date Received
- July 27, 2011
- Date of Event
- June 27, 2011
- Report Date
- June 27, 2011
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- K042291
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IL, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
BEC CTS (CUSTOMER TECHNICAL SUPPORT) DIRECTED THE CUSTOMER TO TRY TIGHTENING THE BOLT WHERE LIQUID WAS FLOWING FROM BUT LEAKING INCREASED. CTS THEN DIRECTED THE CUSTOMER TO TURN OFF THE DI WATER VALVE AND PLACE THE INSTRUMENT IN A STOPPED STATE. A SERVICE REQUEST WAS GENERATED BY CTS. A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE (B)(4) 2011 AND REPLACED THE MC MANIFOLD PLUG USING CUSTOMER STOCK. REPAIR WAS VERIFIED PER ESTABLISHED PROCEDURES. (B)(4).
Description of Event or Problem · 1
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) REPORTING THAT THERE WAS A LEAK UNDER THE MODULAR CHEMISTRY (MC) SIDE OF THE REAGENT COMPARTMENT IN THE UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEM. NO INJURY WAS REPORTED AND NO ERRONEOUS RESULTS WERE GENERATED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM | CLINICAL CHEMISTRY ANALYZER | JJE | BECKMAN COULTER INC. | DXC 800 PRO | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |