ACCESS® 2 IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2011-02591
- Event Type
- Malfunction
- Date Received
- July 27, 2011
- Date of Event
- June 26, 2011
- Report Date
- June 30, 2011
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- K922823/A007
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- OTHER
Narratives
SPECIFIC SAMPLE COLLECTION DEVICE AND CENTRIFUGATION INFORMATION HAVE NOT BEEN SUPPLIED TO DATE. PER THE COMPLAINT RECORD, THE CUSTOMER ALIQUOTS SAMPLES FOR TESTING AFTER CENTRIFUGING THE PRIMARY SAMPLE TUBE. QC WAS PERFORMED PRIOR TO THE EVENT OCCURRENCE AND PASSED WITHIN THE CUSTOMER'S ESTABLISHED RANGES. SYSTEM CHECK DATA HAS NOT BEEN SUPPLIED TO DATE. A BEC SYSTEM SUPPORT SPECIALIST INFORMED THE CUSTOMER OF PRE-ANALYTICAL SAMPLE HANDLING CONCERNS WITH REGARD TO THE ACCUTNI ASSAY BEING SENSITIVE TO PRE-ANALYTICAL SAMPLE HANDLING ISSUES. SERVICE INFORMATION FOR THIS EVENT WAS NOT SUPPLIED TO DATE. ALTHOUGH SAMPLE HANDLING ISSUES WERE ADDRESSED WITH THE CUSTOMER, A DEFINITIVE ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE.
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) IN REGARDS TO OBTAINING ERRONEOUSLY ELEVATED TROPONIN (ACCUTNI) RESULTS WITHIN THE RISK STRATIFICATION RANGE FOR ONE (1) PATIENT SAMPLE GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM. THE SAMPLE WAS REPEATED ON THE SAME INSTRUMENT PRODUCING LOWER RESULTS WITHIN THE NORMAL REFERENCE RANGE. THERE WERE NO ERRONEOUS RESULTS REPORTED OUT OF THE LABORATORY AS THE CUSTOMER DELAYED REPORTING ANY PATIENT RESULTS BY THIRTY (30) MINUTES UNTIL THE CORRECT RESULT WAS OBTAINED. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ACCESS® 2 IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER INC. | ACCESS 2 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |