FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2180338 · Received July 27, 2011

Report

Report Number
2122870-2011-02591
Event Type
Malfunction
Date Received
July 27, 2011
Date of Event
June 26, 2011
Report Date
June 30, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SPECIFIC SAMPLE COLLECTION DEVICE AND CENTRIFUGATION INFORMATION HAVE NOT BEEN SUPPLIED TO DATE. PER THE COMPLAINT RECORD, THE CUSTOMER ALIQUOTS SAMPLES FOR TESTING AFTER CENTRIFUGING THE PRIMARY SAMPLE TUBE. QC WAS PERFORMED PRIOR TO THE EVENT OCCURRENCE AND PASSED WITHIN THE CUSTOMER'S ESTABLISHED RANGES. SYSTEM CHECK DATA HAS NOT BEEN SUPPLIED TO DATE. A BEC SYSTEM SUPPORT SPECIALIST INFORMED THE CUSTOMER OF PRE-ANALYTICAL SAMPLE HANDLING CONCERNS WITH REGARD TO THE ACCUTNI ASSAY BEING SENSITIVE TO PRE-ANALYTICAL SAMPLE HANDLING ISSUES. SERVICE INFORMATION FOR THIS EVENT WAS NOT SUPPLIED TO DATE. ALTHOUGH SAMPLE HANDLING ISSUES WERE ADDRESSED WITH THE CUSTOMER, A DEFINITIVE ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) IN REGARDS TO OBTAINING ERRONEOUSLY ELEVATED TROPONIN (ACCUTNI) RESULTS WITHIN THE RISK STRATIFICATION RANGE FOR ONE (1) PATIENT SAMPLE GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM. THE SAMPLE WAS REPEATED ON THE SAME INSTRUMENT PRODUCING LOWER RESULTS WITHIN THE NORMAL REFERENCE RANGE. THERE WERE NO ERRONEOUS RESULTS REPORTED OUT OF THE LABORATORY AS THE CUSTOMER DELAYED REPORTING ANY PATIENT RESULTS BY THIRTY (30) MINUTES UNTIL THE CORRECT RESULT WAS OBTAINED. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. ACCESS 2 N/A

Patients

Seq Age Sex Outcome Treatment
1