FDA Adverse Event Injury Summary report: N

OT ULTRASMART METER

MDR report key: 2180332 · Received July 27, 2011

Report

Report Number
2939301-2011-06418
Event Type
Injury
Date Received
July 27, 2011
Date of Event
July 1, 2011
Report Date
July 1, 2011
Manufacturer
LIFESCAN INC.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE 510 (K) # IS K021819.

Description of Event or Problem · 1

THE LAY USER / PATIENT CONTACTED LFS ON (B)(6) 2011 ALLEGING INACCURATE ERRATIC READINGS ON HER ONE TOUCH ULTRASMART METER. A MEDICAL SURVEILLANCE SPECIALIST (MSS) WAS UNSUCCESSFUL IN GETTING A HOLD OF THE PATIENT AND SENT A LETTER TO OBTAIN FURTHER CLINICAL INFORMATION. THE FOLLOWING IS BASED ON THE INITIAL CALL PLACED BY THE PATIENT ON (B)(6) 2011. ON (B)(6) 2011 AT AN UNSPECIFIED TIME IN THE MORNING SHE TESTED HER BLOOD GLUCOSE AND OBTAINED A 240 MG/DL AND A 140 MG/DL. READINGS WERE DONE LESS THAN 20 MINUTES FROM ONE ANOTHER. THE PATIENT DENIED EXHIBITING ANY SYMPTOMS DUE TO THE ALLEGED ISSUE. DUE TO THE ALLEGED ISSUE, THE PATIENT SKIPPED DOSAGE OR STOPPED HER MEDICATION, (VICTOZA 1.8 MGL). AT AROUND 7:00AM THAT MORNING, THE PATIENT SELF-TREATED WITH A GLUCAGON INJECTION. THE PATIENT DID NOT SEEK ANY FURTHER MEDICAL ATTENTION OR CONTACT HER PHYSICIAN FOR ASSISTANCE. THE PATIENT WAS NOT TESTED ON ANOTHER DEVICE. THE TEST STRIPS WERE NOT EXPIRED AND WAS IN GOOD CONDITION. THE TEST STRIP VIAL WAS NOT CRACKED OR BROKEN. THE TECHNIQUE OF APPLYING BLOOD ON THE TEST STRIP WAS CORRECT. A QUALITY CONTROL TEST WAS NOT DONE SINCE THE PATIENT DID NOT HAVE ANY CONTROL SOLUTION. NO FURTHER CLINICAL INFORMATION WAS PROVIDED. IT WOULD HAVE BEEN HELPFUL TO KNOW THE PATIENT'S DIABETES REGIMEN, READINGS PRIOR TO THE EVENT, AND WHY THE PATIENT TREATED HERSELF WITH GLUCAGON INJECTION. THE PRODUCTS WERE REPLACED AND REQUESTED BACK FOR INVESTIGATION. LFS HAS RECEIVED THE PRODUCTS BACK FOR INVESTIGATION. METER AND TEST STRIPS BOTH PAST TESTING. THE COMPLAINT IS BEING REPORTED SINCE THE PATIENT ALLEGED THAT DUE TO THE ALLEGED ERRATIC READINGS, SHE HAD TO SELF-TREAT WITH A GLUCAGON INJECTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRASMART METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC. 3157321

Patients

Seq Age Sex Outcome Treatment
1 33 YR Life Threatening| R