FDA Adverse Event Malfunction Summary report: N

CADD SOLIS HPCA PUMP

MDR report key: 21802212 · Received April 8, 2025

Report

Report Number
3012307300-2025-03982
Event Type
Malfunction
Date Received
April 8, 2025
Date of Event
June 5, 2024
Report Date
April 8, 2025
Manufacturer
SMITHS MEDICAL ASD, INC.
Product Code
MEA
PMA / PMN Number
K170982
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

UNABLE TO CONFIRM COMPLAINT DUE TO THE DEVICE NOT BEING RETURNED. BASED ON THE REVIEW OF THE SERVICE HISTORY AND INFORMATION PROVIDED FROM THE CUSTOMER WE ARE UNABLE TO DETERMINE A PROBABLE CAUSE AS THE DEVICE WAS NOT RETURNED FOR EVALUATION. IF THE PRODUCT IS RETURNED, THIS COMPLAINT WILL BE REOPENED FOR FURTHER INVESTIGATION. CUSTOMER'S REPORTED PROBLEM OF 16 DEVICE HAD A WIRELESS COMMUNICATION LOSS ERROR THAT STOPPED THE PUMP FROM WORKING COULD NOT BE DUPLICATED. THE REPORTED CADD SOLIS PUMP PART# 21-211-0402-51 /SN# (B)(6) WAS NOT RETURNED FOR INVESTIGATION. HOWEVER, TWENTY (20) COMM MODULES PART# 21-2131-01 WERE RETURNED AND EVALUATED WITHOUT THE PUMP. EVALUATION FINDING WAS AS FOLLOW: 3 OF 20 COMM MODULES FAILED TO OPERATE, 5 OF 20 INTERNAL COMM MODULES BATTERIES NOT CONNECTED BY THE USER PER INSTRUCTIONS IN MODULE IFU. 12 OF 20 COMM MODULES OPERATED AS INTENDED. NO PROBLEM FOUND.

Description of Event or Problem · 0

IT WAS REPORTED THAT 17 DEVICES HAD A WIRELESS COMMUNICATION LOSS ERROR THAT STOPPED THE PUMP FROM WORKING. THERE WAS NO PATIENT INVOLVEMENT AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
441310 CADD SOLIS HPCA PUMP PUMP, INFUSION, PCA MEA SMITHS MEDICAL ASD, INC. 2110

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown