CADD SOLIS HPCA PUMP
Report
- Report Number
- 3012307300-2025-03982
- Event Type
- Malfunction
- Date Received
- April 8, 2025
- Date of Event
- June 5, 2024
- Report Date
- April 8, 2025
- Manufacturer
- SMITHS MEDICAL ASD, INC.
- Product Code
- MEA
- PMA / PMN Number
- K170982
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
UNABLE TO CONFIRM COMPLAINT DUE TO THE DEVICE NOT BEING RETURNED. BASED ON THE REVIEW OF THE SERVICE HISTORY AND INFORMATION PROVIDED FROM THE CUSTOMER WE ARE UNABLE TO DETERMINE A PROBABLE CAUSE AS THE DEVICE WAS NOT RETURNED FOR EVALUATION. IF THE PRODUCT IS RETURNED, THIS COMPLAINT WILL BE REOPENED FOR FURTHER INVESTIGATION. CUSTOMER'S REPORTED PROBLEM OF 16 DEVICE HAD A WIRELESS COMMUNICATION LOSS ERROR THAT STOPPED THE PUMP FROM WORKING COULD NOT BE DUPLICATED. THE REPORTED CADD SOLIS PUMP PART# 21-211-0402-51 /SN# (B)(6) WAS NOT RETURNED FOR INVESTIGATION. HOWEVER, TWENTY (20) COMM MODULES PART# 21-2131-01 WERE RETURNED AND EVALUATED WITHOUT THE PUMP. EVALUATION FINDING WAS AS FOLLOW: 3 OF 20 COMM MODULES FAILED TO OPERATE, 5 OF 20 INTERNAL COMM MODULES BATTERIES NOT CONNECTED BY THE USER PER INSTRUCTIONS IN MODULE IFU. 12 OF 20 COMM MODULES OPERATED AS INTENDED. NO PROBLEM FOUND.
IT WAS REPORTED THAT 17 DEVICES HAD A WIRELESS COMMUNICATION LOSS ERROR THAT STOPPED THE PUMP FROM WORKING. THERE WAS NO PATIENT INVOLVEMENT AVAILABLE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 441310 | CADD SOLIS HPCA PUMP | PUMP, INFUSION, PCA | MEA | SMITHS MEDICAL ASD, INC. | 2110 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |