CAVITRON PLUS PACKAGE-2015
Report
- Report Number
- 2424472-2025-00211
- Event Type
- Malfunction
- Date Received
- April 8, 2025
- Report Date
- July 11, 2025
- Manufacturer
- DENTSPLY LLC
- Product Code
- ELC
- PMA / PMN Number
- K052334
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- DENTIST
- Health Professional
- Yes
Narratives
THERE HAS BEEN A PREVIOUS REPORT RECEIVED WHERE LACK OF WATER FLOW HAS CAUSED AN OVERHEATING INSERT. SINCE AN OVERHEATING INSERT COULD NECESSITATE MEDICAL/SURGICAL INTERVENTION TO PRECLUDE PERMANENT DAMAGE TO A BODY STRUCTURE OR PERMANENT IMPAIRMENT OF A BODY FUNCTION, THIS MALFUNCTION WOULD BE LIKELY TO CAUSE/CONTRIBUTE TO A SERIOUS INJURY SHOULD IT RECUR. AS SUCH, THIS EVENT MEETS THE CRITERIA FOR REPORTABILITY PER 21 CFR PART 803. THE DEVICE IS AVAILABLE FOR EVALUATION, THOUGH HAS NOT BEEN RETURNED AS OF THIS REPORT. EVALUATION RESULTS WILL BE SUBMITTED AS THEY BECOME AVAILABLE.
DHR REVIEW IS NOT REQUIRED BECAUSE THE PRODUCT WAS RETURNED FOR EVALUATION AND THE CUSTOMER COMPLAINT IS A KNOWN HAZARD. BASED ON THE REPAIR NOTES, THE SERVICE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE AS STATED IN THE COMPLAINT. RECOMMENDED REPAIRS WERE MADE AS PART OF PREVENTIVE MAINTENANCE. REPAIR NOTES: HPC LOT # - 05240. ST/HP LOT # - 202312. EAH: THE FC BATTERIES ARE DEAD, RESTRICTING OPERATIONS. CUSTOMERS COMPLAINT WAS NOT REPLICATED, CUSTOMERS INSERT MAY BE CLOGGED, RESTRICTING WATER FLOW, CAUSING THE HP TO HEAT UP. UNIT HAVE BEEN CALIBRATED AND TESTED TO FACTORY'S SPECS. NO OTHER FAULTS WERE FOUND. PC AND AUX CABLE WERE NOT SENT IN FOR EVALUATIONS.
IN THIS EVENT IT IS REPORTED THAT A CAVITRON PLUS PACKAGE-2015 HP GETS HOT AND THE WATER FLOW NEEDS TO BE CALIBRATED AS THERE IS NOT ENOUGH AND AT TIMES TOO MUCH WATER FLOW. NO INJURY. NO PATIENT INVOLVED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1223946 | CAVITRON PLUS PACKAGE-2015 | SCALER, ULTRASONIC | ELC | DENTSPLY LLC |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |