FDA Adverse Event Malfunction Summary report: N

NEURO-SP-1/2X1/2"-STRL 20/CS

MDR report key: 21798319 · Received April 8, 2025

Report

Report Number
1060680-2025-00021
Event Type
Malfunction
Date Received
April 8, 2025
Date of Event
April 2, 2025
Report Date
April 9, 2025
Manufacturer
MEDSORB DOMINICANA, S.A.
Product Code
EFQ
PMA / PMN Number
K791871
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

A USER FACILITY REPORTED, "THE STRING BECAME DETACHED FROM THE NEURO SPONGE AND THE STAFF DIDN'T KNOW OR COULDN'T FIND THE STRING." THE USER FACILITY ALSO REPORTED THAT THERE WERE NO OUTCOMES OR INJURIES REPORTED WITH THIS MALFUNCTION. DEROYAL INDUSTRIES, INC. REQUESTED THE RETURN OF THE DEVICE HOWEVER IT HAS NOT YET BEEN RECEIVED. A SUPPLIER CORRECTIVE ACTION REQUEST (SCAR) WILL BE ISSUED TO THE SUPPLIER. THIS INVESTIGATION IS NOT COMPLETE AT THIS TIME. NO FURTHER INFORMATION IS AVAILABLE AT THIS TIME. WE WILL PROVIDE FOLLOW-UP REPORT WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE.

Additional Manufacturer Narrative · 0

CUSTOMER CONFIRMED THEY IDENTIFIED THE PRODUCT INCORRECTLY AND IT WAS NOT FROM DEROYAL INDUSTRIES, INC. AND THEREFORE THIS REPORT IS NOT NEEDED FROM DEROYAL. THERE WILL BE NO INVESTIGATION AS THIS COMPLAINT INCORRECTLY IDENTIFIED PRODUCT AND IS THEREFORE COMPLETE AT THIS TIME.

Description of Event or Problem · 0

A USER FACILITY REPORTED, "THE STRING BECAME DETACHED FROM THE NEURO SPONGE AND THE STAFF DIDN'T KNOW OR COULDN'T FIND THE STRING." THE USER FACILITY ALSO REPORTED THAT THERE WERE NO OUTCOMES OR INJURIES REPORTED WITH THIS MALFUNCTION.

Description of Event or Problem · 0

CUSTOMER CONFIRMED THEY IDENTIFIED THE PRODUCT INCORRECTLY AND IT WAS NOT FROM DEROYAL INDUSTRIES, INC. AND THEREFORE THIS REPORT IS NOT NEEDED FROM DEROYAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
585250 NEURO-SP-1/2X1/2"-STRL 20/CS GAUZE/SPONGE, INTERNAL EFQ MEDSORB DOMINICANA, S.A. 30-054 24102694

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown