FDA Adverse Event Malfunction Summary report: N

CONCERTO

MDR report key: 21794843 · Received April 8, 2025

Report

Report Number
9710014-2024-000598
Event Type
Malfunction
Date Received
April 8, 2025
Date of Event
April 18, 2024
Report Date
April 8, 2025
Manufacturer
MED-EL ELEKTROMEDIZINISCHE GERAETE GMBH
Product Code
MCM
PMA / PMN Number
P000025
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

CONCLUSION: DEVICE INVESTIGATION DID NOT REVEAL ANY DEVICE DEFECT OR DAMAGE, WHICH HAS BEEN PRESENT WHILST IMPLANTED. MECHANICAL DAMAGES FOUND DURING INVESTIGATION ARE ATTRIBUTABLE TO THE REMOVAL SURGERY. THIS IS AS EXPECTED AS THE DEVICE WAS EXPLANTED DUE TO LOSS OF HEARING BENEFIT, CRACKLING AND POPPING SOUNDS, 12 YEARS AFTER IMPLANTATION, FOR UNKNOWN REASONS, AND LIKELY SECONDARY TO CLINICAL FACTORS. FACIAL NERVE STIMULATION WAS ALSO REPORTED, WHICH IS A KNOWN UNDESIRED SIDE EFFECT OF COCHLEAR IMPLANTATION, AND THE RECIPIENT'S COCHLEAR MALFORMATION MAY INCREASE ITS RISK. FURTHERMORE, IN SITU MEASUREMENTS SHOW TWO CHANNELS INVOLVED IN A SHORT CIRCUIT DUE TO UNDETERMINED REASONS. THIS IS A FINAL REPORT. CORRECTION: THE VALUE IN THE FIELD "MFR REPORT NUMBER" GIVEN IN THE PREVIOUS REPORTS WERE WRONG AND IT HAS BEEN CORRECTED IN THE PRESENT REPORT, WHICH REFLECTS THE FINAL INFORMATION. THE INITIAL REPORT WAS SENT ON 04JUL2024 WITH THE WRONG MFR REPORT NUMBER OF 1066702-2024-000598. THE INITIAL REPORTS WAS SENT WITHIN THE REQUIRED 30DAYS. THE FOLLOW-UP 1 REPORT WAS SENT 13-FEB-2025, ALSO WITH THE WRONG MFR REPORT NUMBER OF 1066702-2024-000598.

Description of Event or Problem · 0

AT THE END OF (B)(6) 2024, THE USER EXPERIENCED SIGNIFICANT FACIAL NERVE STIMULATION (FNS) WITH A CRACKLING AND POPPING SOUND. AFTER A 2-DAY BREAK FROM WEARING THE PROCESSOR, THE USER PUT IT BACK ON WITHOUT ANY FURTHER ISSUES. THE USER LATER STARTED EXPERIENCING FNS AGAIN, THIS TIME FOCUSED AROUND THE EYE. DUE TO HEARING CRACKLING/POPPING SOUNDS AND A CONSTANT BUZZ, THE USER STOPPED WEARING THE PROCESSOR. THE AUDIOLOGIST ATTEMPTED RE-MAPPING BUT THE RECIPIENT ENCOUNTERED SEVERE NAS (NONE-AUDITORY STIMULATION). THE USER HAS BEEN RE-IMPLANTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
543288 CONCERTO COCHLEAR IMPLANT MCM MED-EL ELEKTROMEDIZINISCHE GERAETE GMBH MI1000 MED-EL CONCERT

Patients

Seq Age Sex Outcome Treatment
1 13 YR Female Required Intervention