FDA Adverse Event Malfunction Summary report: N

AU480 CLINICAL CHEMISTRY ANALYZER

MDR report key: 21785362 · Received April 7, 2025

Report

Report Number
9612296-2025-00668
Event Type
Malfunction
Date Received
April 7, 2025
Date of Event
March 12, 2025
Report Date
April 7, 2025
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K981743
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) EVALUATED THE AU480 CHEMISTRY ANALYZER. THE FSE INSPECTED THE ANALYZER AND FOUND WORN ANTISTATIC BRUSH, MISALIGNED SAMPLE PROBE, AND DEFECTIVE LEVEL SENSE PCB (PRINTED CIRCUIT BOARD) THE FSE IDENTIFIED THE FAILURE AS DEFECTIVE ANTISTATIC BRUSH AND LEVEL SENSE PRINTED CIRCUIT BOARD (PCB). THE FSE REPLACED THE LEVEL SENSE PCB, ANTISTATIC BRUSH, AND REALIGNED THE SAMPLE PROBE TO RESOLVE THE ISSUE. SYSTEM PERFORMANCE WAS VERIFIED. SECTION A2, A4, AND A5: INFORMATION NOT PROVIDED BY CUSTOMER. SECTION E1, INITIAL REPORTER TELEPHONE (B)(6). THE BECKMAN COULTER IDENTIFIER IS CASE-(B)(4).

Description of Event or Problem · 0

THE CUSTOMER REPORTED THE GENERATION OF ERRONEOUS LOW/NEGATIVE PATIENT RESULTS WITH ¿G¿ AND ¿K¿ FLAGS ON MULTIPLE CHEMISTRIES WHICH INCLUDED SODIUM (NA), POTASSIUM (K) , CHLORIDE (CL), ALANINE AMINOTRANSFERASE (ALT), ALKALINE PHOSPHATASE (ALP), ASPARTATE AMINOTRANSFERASE (AST), BICARBONATE (CO2), LIPASE (LIP), TOTAL BILIRUBIN (TBIL), CREATININE (CREA), GAMMA-GLYTAMYL TRANSFERASE (GGT), TOTAL PROTEIN (TP), UREA, AND ALBUMIN (ALB) ON THEIR AU480 CLINICAL CHEMISTRY ANALYZER. THE ERRONEOUS RESULTS WERE NOT REPORTED OUTSIDE THE LABORATORY. THERE WAS NO REPORT OF CHANGE TO TREATMENT, INJURY, OR DEATH ASSOCIATED WITH THIS EVENT. THE CUSTOMER PROVIDED EXAMPLE OF FALSE RESULTS FOR TWO (2) PATIENTS,

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
655359 AU480 CLINICAL CHEMISTRY ANALYZER ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER, INC. AU481-10E CHEMISTRY ANALYZER AU480 WITH ISE

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown