FDA Adverse Event Malfunction Summary report: N

ELECSYS DHEA-S

MDR report key: 21772689 · Received April 4, 2025

Report

Report Number
1823260-2025-01007
Event Type
Malfunction
Date Received
April 4, 2025
Date of Event
March 7, 2025
Report Date
May 8, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JKC
UDI-DI
04015630940387
PMA / PMN Number
K003174
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

QC WAS IN RANGE PRIOR TO THE EVENT. THERE WEREN'T ANY RELEVANT INSTRUMENT ALARMS OR SAMPLE QUALITY ALARMS ON THE DAY OF THE EVENT THE INVESTIGATION WAS UNABLE TO DETERMINE A DIRECT ROOT CAUSE.

Additional Manufacturer Narrative · 0

THE COBAS E 402 ANALYTICAL UNIT SERIAL NUMBER IS (B)(6). THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF A QUESTIONABLE ELECSYS DHEA-S RESULT FROM THE COBAS E 402 ANALYTICAL UNIT. THE INITIAL RESULT WAS 407.0 UG/DL, AND THE REPEAT RESULT WAS 221 UG/DL. THE QUESTIONABLE RESULT WAS REPEATED BECAUSE THE CUSTOMER NOTICED THAT IT WAS VERY HIGH FOR THE PATIENT'S AGE, AND IT WAS NOT RELEASED TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
632424 ELECSYS DHEA-S DEHYDROEPIANDROSTERONE TEST SYSTEM JKC ROCHE DIAGNOSTICS 790997 04015630940387

Patients

Seq Age Sex Outcome Treatment
1 14 YR Female