FDA Adverse Event Malfunction Summary report: N

VITROS CHEMISTRY PRODUCTS GLU SLIDES

MDR report key: 2174540 · Received July 24, 2011

Report

Report Number
1319809-2011-00096
Event Type
Malfunction
Date Received
July 24, 2011
Date of Event
June 21, 2011
Report Date
July 20, 2011
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
CGA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT MULTIPLE, LOWER THAN EXPECTED VITROS GLU PATIENT RESULTS WERE OBTAINED. A DEFINITIVE ROOT CAUSE FOR THE EVENT COULD NOT BE DETERMINED, HOWEVER, THE MOST LIKELY CAUSE IS A SLIDE REAGENT RELATED ISSUE. PERFORMANCE TESTING DEMONSTRATED THAT THE VITROS 5,1 FS ANALYZER WAS OPERATING AS EXPECTED AND DID NOT MALFUNCTION.

Description of Event or Problem · 1

A CUSTOMER OBSERVED MULTIPLE, LOWER THAN EXPECTED VITROS GLU RESULTS FROM MULTIPLE PATIENT SAMPLES AND QUALITY CONTROLS (FIVE PATIENT RESULTS OF < 20 MG/DL VS REPEAT RESULTS OF 133, 126, 133, 240, AND 199 MG/DL; TWO QC RESULTS OF < 20 MG/DL VS EXPECTED RESULTS OF 86.6 AND 292.1 MG/DL) WHILE USING THE VITROS 5,1 FS CHEMISTRY SYSTEM. BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THE AFFECTED PATIENT RESULTS WERE NOT REPORTED TO THE CLINICIAN. THERE WAS NO ALLEGATION OF HARM TO PATIENTS AS A RESULT OF THIS EVENT. THIS REPORT IS NUMBER THREE OF SEVEN MDRS FOR THIS EVENT. SEVEN 3500A FORMS ARE BEING SUBMITTED FOR THIS EVENT AS SEVEN DEVICES WERE INVOLVED. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS CHEMISTRY PRODUCTS GLU SLIDES IN-VITRO DIAGNOSTIC CGA ORTHO-CLINICAL DIAGNOSTICS 0025-0797-2109

Patients

Seq Age Sex Outcome Treatment
1 NOT APPLICABLE.