FDA Adverse Event Malfunction Summary report: N

PRECISION XTRA

MDR report key: 2173434 · Received July 23, 2011

Report

Report Number
2954323-2011-03912
Event Type
Malfunction
Date Received
July 23, 2011
Date of Event
July 12, 2011
Report Date
September 26, 2011
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PRODUCT HAS BEEN REQUESTED BACK FOR AN INVESTIGATION. A FOLLOW-UP REPORT WILL BE SUBMITTED ONCE ADDITIONAL INFORMATION IS OBTAINED.

Additional Manufacturer Narrative · 1

THE COMPLAINT WAS NOT CONFIRMED AND NO NEW ISSUES WERE OBSERVED. ALL FUNCTIONAL TEST RESULTS WERE WITHIN RANGE SPECIFICATION. NO ERRORS WERE OBSERVED DURING CONTROL SOLUTION TESTING. SIMILAR READINGS REPORTED BY THE CUSTOMER WERE FOUND IN THE METER'S MEMORY.

Additional Manufacturer Narrative · 1

THIS IS A CORRECTION REPORT.

Description of Event or Problem · 1

A CUSTOMER REPORTED RECEIVING ERRATIC READINGS ON THEIR ADC BLOOD GLUCOSE MONITOR. THE CUSTOMER REPORTED RECEIVING READINGS OF 51 MG/DL, 141 MG/DL, AND 275 MG/DL WITHIN 10 MINUTES. ALL TESTS WERE PERFORMED ON THE FINGER. THE RESULTS WHERE PLOTTED ON A PARKES ERROR GRID AND FELL INTO THE "C" ZONE SHOWING THE DIFFERENCES IN VALUES WAS CLINICALLY SIGNIFICANT. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PRECISION XTRA BLOOD GLUCOSE MONITORING SYSTEM NBW 45001F106

Patients

Seq Age Sex Outcome Treatment
1