FDA Adverse Event Malfunction Summary report: N

COULTER LH 750 HEMATOLOGY ANALYZER

MDR report key: 2172323 · Received June 24, 2011

Report

Report Number
1061932-2011-00660
Event Type
Malfunction
Date Received
June 24, 2011
Date of Event
December 15, 2008
Report Date
December 15, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K061574
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CHECKSUM FEATURE OF THE ANALYZER WAS DISABLED. ON (B)(4) 2008, THE FIELD SERVICE ENGINEER (FSE) VERIFIED THE BARCODE READER ALIGNMENT AND PERFORMED A BARCODE READ TEST. THE CUSTOMER IS AWARE OF THE RECOMMENDATION OF BECKMAN COULTER, INC TO USE BARCODE CHECKSUM DIGITS TO PROVIDE AUTOMATIC CHECKS FOR READ ACCURACY. ROOT CAUSE WAS FAILURE TO USE CHECKSUM DIGIT AND THE CHECKSUM FEATURE IN THE ANALYZER. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW CONDUCTED BETWEEN (B)(4) 2008 AND (B)(4) 2010 OF COMPLAINTS FOR ADDITIONAL REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED A SAMPLE MISIDENTIFICATION WHEN USING THE COULTER LH 750 HEMATOLOGY ANALYZER. THE CORRECT SAMPLE ID NUMBER WAS (B)(6). THE SAMPLE ID NUMBER WAS INCORRECTLY READ AS (B)(6). A "NO MATCH" ERROR MESSAGE WAS GENERATED. THE SAMPLE ID WAS REREAD CORRECTLY. ERRONEOUS TEST RESULTS WERE NOT RELEASED OUTSIDE THE LABORATORY. THE CUSTOMER HAS A LABORATORY PROTOCOL THAT EACH SAMPLE ID IS MANUALLY VERIFIED BEFORE RESULTS ARE RELEASED. NO REPORTS OF DEATH OR SERIOUS INJURY, AND NO AFFECT TO PT TREATMENT AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER LH 750 HEMATOLOGY ANALYZER GKZ BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 51 YR