FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 600 SYNCHRON SYSTEM

MDR report key: 2172304 · Received June 24, 2011

Report

Report Number
2050012-2011-02413
Event Type
Malfunction
Date Received
June 24, 2011
Date of Event
January 21, 2010
Report Date
January 21, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
Z-2388-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) VISITED THE FACILITY AND EXAMINED THE SYSTEM. INSTRUMENT MAINTENANCE RECORDS WERE CURRENT. THE FSE REPLACED THE GLUCOSE REAGENT PUMP AND THE SAMPLE SYRINGE AS A PRECAUTION. ALTHOUGH SEVERAL PARTS WERE REPLACED, THE SPECIFIC ROOT CAUSE OF THIS EVENT COULD NOT BE DETERMINED. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(6), 2008 AND (B)(6), 2010 FOR ADDITIONAL REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT TWO ERRONEOUSLY LOW GLUCOSE CUP RESULTS WERE GENERATED BY THE UNICEL DXC 600 SYNCHRON SYSTEM. CALIBRATION AND QUALITY CONTROLS WERE ACCEPTABLE PRIOR TO THE EVENT. THE RESULTS WERE NOT DISSEMINATED FROM THE LABORATORY. THE LABORATORY RETESTED BOTH ORIGINAL SAMPLES ON ANOTHER INSTRUMENT AND OBTAINED RESULTS WITHIN EXPECTATION. THE RETESTED SAMPLE RESULTS WERE REPORTED. THERE WAS NO CHANGE TO THE PATIENTS' CARE OR TREATMENT RELATED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 600 SYNCHRON SYSTEM JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK