UNICEL DXC 600 SYNCHRON SYSTEM
Report
- Report Number
- 2050012-2011-02475
- Event Type
- Malfunction
- Date Received
- June 24, 2011
- Date of Event
- March 16, 2010
- Report Date
- March 16, 2010
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K042291
- Removal / Correction Number
- Z-2388-2010
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
NO SERVICE OR EXAMINATION OF THE SYSTEM WAS PERFORMED. CUSTOMER SUPPORT REP ADVISED THE CUSTOMER TO PRIME THE REAGENT STRAW WITH WARM DISTILLED WATER. THE CUSTOMER THEN PERFORMED UNSPECIFIED MAINTENANCE AND CALIBRATION. THE CUSTOMER THEN RAN PRECISION TESTS AND THE RESULTS WERE WITHIN EXPECTATION. THE SPECIFIC ROOT CAUSE OF THIS EVENT COULD NOT BE DETERMINED. THIS IS ONE OF EIGHT (8) MEDWATCH REPORTS BEING SUBMITTED FOR THIS SINGLE MALFUNCTION AS 8 SEPARATE PT RESULTS WERE AFFECTED. REFERENCE THE BELOW MRR NUMBER FOR ALL ASSOCIATED EVENTS: 2050012-2010-00159, 002472, 002473, 02474, 02476, 02477, 02478. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN JAN 1, 2008 AND OCTOBER 23, 2010 FOR ADD'L REPORTABLE EVENTS.
CUSTOMER REPORTED THAT AN ERRONEOUSLY LOW GLUCOSE RESULT WAS GENERATED BY THE UNICEL DXC 600 SYNCHRON SYSTEM. THE RESULT WAS DISSEMINATED FROM THE LABORATORY AND THE RESULT VALIDITY WAS QUESTIONED BY THE PRACTITIONER. THE CUSTOMER THEN RE-TESTED THE SAMPLE AND SUBMITTED AN AMENDED RESULT. IT IS NOT KNOWN IF THERE WAS ANY CHANGE TO THE PT'S CARE OR TREATMENT, HOWEVER, THERE IS NO INDICATION OF ANY ADVERSE EVENT OR NEED FOR MEDICAL INTERVENTION TO PREVENT OR PRECLUDE AN ADVERSE EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL DXC 600 SYNCHRON SYSTEM | JJE | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 83 YR |