FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 600 SYNCHRON SYSTEM

MDR report key: 2172299 · Received June 24, 2011

Report

Report Number
2050012-2011-02475
Event Type
Malfunction
Date Received
June 24, 2011
Date of Event
March 16, 2010
Report Date
March 16, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
Z-2388-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

NO SERVICE OR EXAMINATION OF THE SYSTEM WAS PERFORMED. CUSTOMER SUPPORT REP ADVISED THE CUSTOMER TO PRIME THE REAGENT STRAW WITH WARM DISTILLED WATER. THE CUSTOMER THEN PERFORMED UNSPECIFIED MAINTENANCE AND CALIBRATION. THE CUSTOMER THEN RAN PRECISION TESTS AND THE RESULTS WERE WITHIN EXPECTATION. THE SPECIFIC ROOT CAUSE OF THIS EVENT COULD NOT BE DETERMINED. THIS IS ONE OF EIGHT (8) MEDWATCH REPORTS BEING SUBMITTED FOR THIS SINGLE MALFUNCTION AS 8 SEPARATE PT RESULTS WERE AFFECTED. REFERENCE THE BELOW MRR NUMBER FOR ALL ASSOCIATED EVENTS: 2050012-2010-00159, 002472, 002473, 02474, 02476, 02477, 02478. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN JAN 1, 2008 AND OCTOBER 23, 2010 FOR ADD'L REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT AN ERRONEOUSLY LOW GLUCOSE RESULT WAS GENERATED BY THE UNICEL DXC 600 SYNCHRON SYSTEM. THE RESULT WAS DISSEMINATED FROM THE LABORATORY AND THE RESULT VALIDITY WAS QUESTIONED BY THE PRACTITIONER. THE CUSTOMER THEN RE-TESTED THE SAMPLE AND SUBMITTED AN AMENDED RESULT. IT IS NOT KNOWN IF THERE WAS ANY CHANGE TO THE PT'S CARE OR TREATMENT, HOWEVER, THERE IS NO INDICATION OF ANY ADVERSE EVENT OR NEED FOR MEDICAL INTERVENTION TO PREVENT OR PRECLUDE AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 600 SYNCHRON SYSTEM JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 83 YR