FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 600 SYNCHRON SYSTEM

MDR report key: 2172280 · Received June 24, 2011

Report

Report Number
2050012-2011-02430
Event Type
Malfunction
Date Received
June 24, 2011
Date of Event
February 16, 2010
Report Date
February 17, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
Z-2388-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER DID NOT PROVIDE ANY DATA FOR REVIEW. SERVICE REPORTED THAT ALL HARDWARE WAS CURRENT AS OF THE PRIOR MONTH. THE CUSTOMER SERVICE REPRESENTATIVE DISCUSSED MAINTENANCE OF THE SYSTEM AND THE CUSTOMER REPORTED THAT THE GLUCOSE MODULE COVER WAS NOT PROPERLY SECURED. THE CUSTOMER REPORTS THAT THE SECURING HARDWARE IS NOT AVAILABLE. FAILURE TO PROPERLY MAINTAIN THE COVER IN ITS PROPER LOCATION WILL RESULT IN THE SAMPLING PROBE COMING INTO CONTACT WITH THE COVER THUS RESULTING IN A WICKING EFFECT OR SHORT SAMPLE SCENARIO. THIS IS ONE OF TWO MEDWATCH REPORTS AS THE CUSTOMER REPORTED THAT THIS EVENT OCCURRED OVER A PERIOD OF TWO DAYS. REFERENCE THE MDR NUMBERS BELOW FOR ALL ASSOCIATED EVENTS: 2050012-2011-02429. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN JANUARY 1, 2008 AND OCTOBER 23, 2010 FOR ADDITIONAL REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THREE ERRONEOUSLY LOW GLUCOSE CUP RESULTS WERE GENERATED BY THE UNICEL DXC 600 SYNCHRON SYSTEM OVER A PERIOD OF TWO DAYS. NO SPECIFIC DATA RELATING TO ANY OF THE EVENTS WAS PROVIDED OR AVAILABLE, HOWEVER, CUSTOMER ADVISED THAT ONE RESULT RETURNED AN INITIAL RESULT OF <10 MG/DL AND BETWEEN 84-89 MG/DL ON RETEST. CUSTOMER STATED NO ISSUES RELATING TO QUALITY CONTROLS WERE ENCOUNTERED. THE INITIAL RESULTS WERE NOT DISSEMINATED FROM THE LABORATORY. THE LABORATORY RETESTED THE ORIGINAL SAMPLES ON ANOTHER INSTRUMENT AND OBTAINED RESULTS WITHIN EXPECTATION. THE RETESTED SAMPLE RESULTS WERE REPORTED. THERE WAS NO CHANGE TO THE PATIENTS' CARE OR TREATMENT RELATED TO THIS EVENT SINCE THE ORIGINAL LOW RESULTS WERE NOT REPORTED OUT OF THE LABORATORY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 600 SYNCHRON SYSTEM JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK