UNICEL DXC 800 SYNCHRON SYSTEM
Report
- Report Number
- 2050012-2011-02412
- Event Type
- Malfunction
- Date Received
- June 24, 2011
- Date of Event
- December 1, 2009
- Report Date
- December 1, 2009
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K042291
- Removal / Correction Number
- Z-2388-2010
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IL, US
- Reporter Occupation
- OTHER
Narratives
THE FIELD SERVICE ENGINEER (FSE) EXAMINED THE SYSTEM. THE FSE INSTALLED A NEW GLUCOSE ELECTRODE AND REAGENT SYRINGE. ALTHOUGH MULTIPLE PARTS WERE REPLACED, THE SPECIFIC ROOT CAUSE OF THIS EVENT COULD NOT BE DETERMINED. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(4), 2008 AND (B)(4) 2010 FOR ADDITIONAL REPORTABLE EVENTS.
CUSTOMER REPORTED THAT AN ERRONEOUSLY LOW GLUCOSE RESULT WAS GENERATED BY THE UNICEL DXC 800 SYNCHRON SYSTEM. THE SYSTEM GENERATED CRITICAL RE-RUN FEATURE WAS TRIGGERED AND THE RESULT WAS WITHIN EXPECTATIONS. THE RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE SAMPLE WAS ALSO RE-RUN ON ANOTHER SYSTEM AND YIELDED A RESULT WITHIN EXPECTATIONS. THERE WAS NO CHANGE TO THE PATIENTS' CARE OR TREATMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL DXC 800 SYNCHRON SYSTEM | JJE | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |