FDA Adverse Event Malfunction Summary report: N

SYNCHRON® CX9 ALX CLINICAL SYSTEMS

MDR report key: 2172247 · Received July 22, 2011

Report

Report Number
2050012-2011-02988
Event Type
Malfunction
Date Received
July 22, 2011
Date of Event
June 21, 2011
Report Date
June 21, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JGS
PMA / PMN Number
K950958
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLES WERE COLLECTED IN GOLD SERUM SEPARATOR TUBES. SAMPLE COLLECTION AND HANDLING ARE CLOSELY MONITORED. PER THE CUSTOMER, QC PRIOR TO AND AFTER THE EVENT WAS WITHIN LAB-ESTABLISHED RANGES. QA REVIEWED THE PROVIDED DATA AND NOTED THAT QC DOES SHIFT HIGHER APPROXIMATELY 3 MMOL/L UPON RECALIBRATION. THE CUSTOMER REPLACED THE NA ELECTRODE AND CLEANED THE ELECTROLYTE INJECTION CUP (EIC) PRIOR TO SERVICE ARRIVAL. A BEC FIELD SERVICE ENGINEER (FSE) EVALUATED THE INSTRUMENT AND WAS UNABLE TO FIND ANY ISSUES. FSE VERIFIED PERFORMANCE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO ERRONEOUS LOW SODIUM (NA) RESULTS FOR 24 PATIENT SAMPLES GENERATED BY THE SYNCHRON CX9 ALX CLINICAL SYSTEMS. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY; HENCE, PATIENT TREATMENT WAS NOT IMPACTED BY THIS EVENT. WHEN THE SAMPLES FAILED DELTA CHECK, THE SAMPLES WERE REPEATED AFTER RECALIBRATION AND HIGHER RESULTS WERE OBTAINED AND REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON® CX9 ALX CLINICAL SYSTEMS DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER FOR CLINICAL USE. JGS BECKMAN COULTER INC. CX9 ALX N/A

Patients

Seq Age Sex Outcome Treatment
1