FDA Adverse Event Malfunction Summary report: N

7700

MDR report key: 2172181 · Received June 15, 2011

Report

Report Number
9680959-2011-01443
Event Type
Malfunction
Date Received
June 15, 2011
Date of Event
May 27, 2011
Report Date
June 15, 2011
Manufacturer
GE OEC MEDICAL SYSTEMS GMBH
Product Code
JAA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A GE SERVICE REP PERFORMED AN OVER THE PHONE INVESTIGATION. TECHNICAL SUPPORT WAS PROVIDED TO THE CUSTOMER HOWEVER NO CONCLUSION CAN BE DRAWN AS REPAIR INFO IS UNAVAILABLE AND NO ADDITIONAL SERVICE INFO WAS PROVIDED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE SYSTEM DISPLAYED AN ES8K ERROR MESSAGE AND THE WORKSTATION WOULD NOT BOOT UP. NO PT INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 7700 FLUOROSCOPIC X-RAY JAA GE OEC MEDICAL SYSTEMS GMBH 7700

Patients

Seq Age Sex Outcome Treatment
1