FDA Adverse Event Malfunction Summary report: N

ACCESS 2 IMMUNOASSAY SYSTEM

MDR report key: 2172091 · Received June 15, 2011

Report

Report Number
2122870-2011-01857
Event Type
Malfunction
Date Received
June 15, 2011
Date of Event
February 10, 2009
Report Date
February 10, 2009
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON SITE ON (B)(4) 2009 TO INVESTIGATE THE EVENT. THE FSE NOTED THAT THE CUSTOMER RAN A CARRYOVER TEST WHICH PRODUCED FAILING RESULTS. THE FSE CHANGED THE ASPIRATE PROBE TUBING, SUBSTRATE PROBE, MAIN PIPETTOR TIP, AND VESSEL HOLDERS. ALSO, THE FSE VERIFIED ALIGNMENTS, PRIMED THE INSTRUMENT, AND RAN A SYSTEM CHECK WHICH FAILED THE UNWASHED PORTION. THE FSE CHANGED THE WASH TOWER INSERT, VERIFIED ALIGNMENTS, VERIFIED VACUUM, AND REPEATED THE UNWASHED PORTION OF THE SYSTEM CHECK WHICH PASSED. THE FSE PERFORMED THE CARRYOVER TEST WHICH PASSED AND RAN QUALITY CONTROLS (QC) WHICH YIELDED PASSING RESULTS WITHIN THE CUSTOMER'S RANGES. THE FSE VERIFIED THE REPAIRS PER ESTABLISHED PROCEDURES AND RESULTS MET PUBLISHED PERFORMANCE SPECIFICATIONS. THE REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(4), 2008 AND (B)(4), 2010 FOR ADD'L REPORTABLE EVENTS.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED BECKMAN COULTER, INC (BCI) ON (B)(6) 2009 IN REGARDS TO ERRONEOUSLY ELEVATED ACCUTNI RESULTS GENERATED ON THE ACCESS 2 IMMUNOASSAY SYSTEM FOR ONE PT. THE PT SAMPLE WAS RETESTED AND THE RESULT WAS WITHIN THE NORMAL REFERENCE RANGE. THE INITIAL ERRONEOUSLY ELEVATED RESULTS WAS NOT REPORTED OUTSIDE THE LAB. THERE ARE NO REPORTS OF ANY ADVERSE PT CONSEQUENCE OR CHANGE TO THE PT'S TREATMENT. THERE ARE NO INDICATIONS OF ANY MEDICAL INTERVENTION TO PREVENT OR PRECLUDE ANY ADVERSE PT EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS 2 IMMUNOASSAY SYSTEM JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 59 YR ACCESS ACCUTNI