FDA Adverse Event Malfunction Summary report: N

MCKESSON CONSULT 120 URINE ANALYZER

MDR report key: 21719971 · Received March 28, 2025

Report

Report Number
2531491-2025-00091
Event Type
Malfunction
Date Received
March 28, 2025
Date of Event
March 24, 2025
Report Date
July 21, 2025
Manufacturer
ACON LABORATORIES, INC.
Product Code
KQO
PMA / PMN Number
K120124
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

IN THIS FOLLOW-UP REPORT, THE FOLLOWING INFORMATION IS DIFFERENT THAN THE INITIAL REPORT. B4: DATE OF THIS REPORT D9: IS THIS DEVICE AVAILABLE FOR EVALUATION? G6: TYPE OF REPORT H2: IF FOLLOW-UP, WHAT TYPE? H6: ADVERSE EVENT PROBLEM. THE FINAL INVESTIGATION YIELDED THE FOLLOWING CONCLUSION: FINAL PRODUCT MANUFACTURE AND QC RECORDS FOR 210126 WERE REVIEWED AND NO ABNORMAL ISSUE WAS FOUND IN MANUFACTURING PROCESS, TECHNICAL TESTING AND QUALITY CONTROL INSPECTION, AND THE MANUFACTURING PROCESS IS COMPLIED WITH DMR. AFTER MULTIPLE ATTEMPTS TO CONTACT, CUSTOMER DID NOT PROVIDE ADDITIONAL INFORMATION TO CONTINUE INVESTIGATION.

Description of Event or Problem · 0

FALSE NEGATIVE RESULT(S). CUSTOMER REPORTING THAT THE ANALYZER IS READING NEGATIVE BUT THE VISUAL READ IS POSITIVE FOR BLOOD AND LEU (+1). THEY WERE UNABLE TO PROVIDE A PICTURE. THEY HAVE RUN CONTROLS AND THEY PASS. THEY DO CLEAN THE STRIP TRAY OFTEN. LED VALUES ARE 3325 3471 0162, 3063 2965 0161, 0232 0240 0161. THE STRIPS WERE OPENED A COUPLE DAYS AGO

Description of Event or Problem · 0

FALSE NEGATIVE RESULT(S). CUSTOMER REPORTING THAT THE ANALYZER IS READING NEGATIVE BUT THE VISUAL READ IS POSITIVE FOR BLOOD AND LEU (+1). THEY WERE UNABLE TO PROVIDE A PICTURE. THEY HAVE RUN CONTROLS AND THEY PASS. THEY DO CLEAN THE STRIP TRAY OFTEN. LED VALUES ARE 3325 3471 0162, 3063 2965 0161, 0232 0240 0161. THE STRIPS WERE OPENED A COUPLE DAYS AGO

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
693335 MCKESSON CONSULT 120 URINE ANALYZER URINE ANALYZER KQO ACON LABORATORIES, INC. URS4100117

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown