FDA Adverse Event Malfunction Summary report: N

ISE INDIRECT NA+ FOR GEN.2

MDR report key: 2171727 · Received July 22, 2011

Report

Report Number
1823260-2011-03901
Event Type
Malfunction
Date Received
July 22, 2011
Date of Event
June 28, 2011
Report Date
November 10, 2011
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JGS
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION COULD NOT DETERMINE AN EXACT ROOT CAUSE. INCOMPLETE INFORMATION AND DATA WAS PROVIDED FOR FURTHER INVESTIGATION.

Description of Event or Problem · 1

THE CUSTOMER HAD AN ON-GOING ISSUE WITH QUESTIONABLE ION SELECTIVE ELECTRODE (ISE) RESULTS FOR APPROXIMATELY 75 PATIENTS WHEN TESTED ON A COBAS 6000 C501 MODULE, SERIAL NUMBER (B)(4). THE PHYSICIANS QUESTIONED THE ISE RESULTS AND THEY WERE REPEATED. THE CUSTOMER PROVIDED ISE RESULTS FOR FOUR PATIENT SAMPLES. SODIUM RESULTS FOR THREE PATIENTS, WHEN TESTED ON THIS ANALYZER, WERE ERRONEOUS AND REPORTED OUTSIDE THE LABORATORY. PATIENT 1, INITIAL SODIUM RESULT WAS 154 MMOL/L AND WAS REPORTED OUTSIDE THE LABORATORY. THE REPEAT RESULT, TESTED ON (B)(6) 2011, WAS 138 MMOL/L. IT WAS GENERATED USING ANOTHER COBAS 6000 C501 MODULE, SERIAL #(B)(4). PATIENT 2, FEMALE, (B)(6), INITIAL SODIUM RESULT WAS 155 MMOL/L AND WAS REPORTED OUTSIDE THE LABORATORY. THE REPEAT RESULT WAS 140 MMOL/L. PATIENT 3, FEMALE, (B)(6), INITIAL SODIUM RESULT WAS 150 MMOL/L AND WAS REPORTED OUTSIDE THE LABORATORY. THE REPEAT RESULT WAS 139 MMOL/L. THE CUSTOMER BELIEVED THE LOWER RESULTS TO BE THE CORRECT RESULTS AND CORRECTED REPORTS WERE SENT. THE CUSTOMER DOCUMENTED "TO HER KNOWLEDGE NO ACTION WAS TAKEN PRIOR TO RESULTS BEING CORRECTED". NO ADVERSE EVENTS WERE REPORTED. THE FIELD SERVICE REPRESENTATIVE DID NOT DETERMINE A CAUSE. QUALITY CONTROL WAS PERFORMED AND WAS WITHIN RANGE. THE CUSTOMER ALSO RAN A PATIENT CONTROL THAT WAS STABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ISE INDIRECT NA+ FOR GEN.2 ELECTRODE, ION SPECIFIC, SODIUM JGS ROCHE DIAGNOSTICS NA ASKU

Patients

Seq Age Sex Outcome Treatment
1 058 YR