FDA Adverse Event Malfunction Summary report: N

NIM® 3.0 MAINFRAME INTERNATIONAL

MDR report key: 21716234 · Received March 28, 2025

Report

Report Number
1045254-2025-00984
Event Type
Malfunction
Date Received
March 28, 2025
Date of Event
March 3, 2025
Report Date
May 2, 2025
Manufacturer
MEDTRONIC XOMED INC.
Product Code
ETN
PMA / PMN Number
K083124
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

MEDTRONIC SUBMITS THIS REPORT TO COMPLY WITH FDA REGULATIONS 21 CFR PARTS 4 AND 803. MEDTRONIC HAS MADE REASONABLE EFFORTS TO PROVIDE AS MUCH RELEVANT INFORMATION AS IS AVAILABLE TO THE COMPANY AS OF THE SUBMISSION DATE OF THIS REPORT. THIS REPORT DOES NOT CONSTITUTE AN ADMISSION OR A CONCLUSION BY FDA, MEDTRONIC, OR ITS EMPLOYEES THAT THE DEVICE, MEDTRONIC, OR ITS EMPLOYEE CAUSED OR CONTRIBUTED TO THE EVENT DESCRIBED IN THE REPORT. ANY REQUIRED FIELDS THAT ARE UNPOPULATED ARE BLANK BECAUSE THE INFORMATION IS CURRENTLY UNKNOWN OR UNAVAILABLE. MEDTRONIC WILL SUBMIT A SUPPLEMENTAL REPORT IF ADDITIONAL RELEVANT INFORMATION BECOMES KNOWN.

Additional Manufacturer Narrative · 0

PRODUCT ANALYSIS: THE CUSTOMER COMPLAINT CAN BE CONFIRMED. THE DEVICE CAN RANDOMLY STUCK BEFORE BOOT ON UEFI SHELL SCREEN WITH ERROR OF MISSING MAP. THE SOFTWARE IS UP TO DATE. VER: 3.1.0.5; GUI V2015.10.9.918; DSP V2015.8.28.1058 IS PRESENT. THE DSP BOARD IS DAMA GED. PREVIOUS CODES B17, C20, D16 AND G02005 ARE NO LONGER APPLICABLE. MEDTRONIC SUBMITS THIS REPORT TO COMPLY WITH FDA REGULATIONS 21 CFR PARTS 4 AND 803. MEDTRONIC HAS MADE REASONABLE EFFORTS TO PROVIDE AS MUCH RELEVANT INFORMATION AS IS AVAILABLE TO THE COMPANY AS OF THE SUBMISSION DATE OF THIS REPORT. THIS REPORT DOES NOT CONSTITUTE AN ADMISSION OR A CONCLUSION BY FDA, MEDTRONIC, OR ITS EMPLOYEES THAT THE DEVICE, MEDTRONIC, OR ITS EMPLOYEE CAUSED OR CONTRIBUTED TO THE EVENT DESCRIBED IN THE REPORT. ANY REQUIRED FIELDS THAT ARE UNPOPULATED ARE BLANK BECAUSE THE INFORMATION IS CURRENTLY UNKNOWN OR UNAVAILABLE. MEDTRONIC WILL SUBMIT A SUPPLEMENTAL REPORT IF ADDITIONAL RELEVANT INFORMATION BECOMES KNOWN.

Description of Event or Problem · 0

IT WAS REPORTED THAT PRE-OP, THE DEVICE FREEZES UP AT START, NEEDS MULTIPLE REBOOTS. DEVICE DOESN'T WORK AFTER MULTIPLE REBOOTS. THERE WAS NO PATIENT IMPACT IN THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1603458 NIM® 3.0 MAINFRAME INTERNATIONAL STIMULATOR, NERVE ETN MEDTRONIC XOMED INC. 8253002 218144448

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown