FDA Adverse Event Malfunction Summary report: N

PKG CONNECTED OR HUB BASE SYSTEM

MDR report key: 21712419 · Received March 27, 2025

Report

Report Number
0002936485-2025-00248
Event Type
Malfunction
Date Received
March 27, 2025
Date of Event
March 4, 2025
Report Date
September 5, 2025
Manufacturer
STRYKER ENDOSCOPY-SAN JOSE
Product Code
GCJ
UDI-DI
07613327601695
PMA / PMN Number
K222079
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION WILL BE PROVIDED ONCE THE INVESTIGATION HAS BEEN COMPLETED. THE DEVICE MANUFACTURER DATE IS NOT KNOWN AT THIS TIME. HOWEVER, SHOULD IT BECOME AVAILABLE IT WILL BE PROVIDED IN FUTURE REPORTS.

Additional Manufacturer Narrative · 0

IT WAS CONFIRMED THAT THE DEVICE WILL NOT BE RETURNED. THIS COMPLAINT INVESTIGATION WAS CLOSED BASED ON THE DEVICE NOT RECEIVED, THEREFORE THE REPORTED FAILURE MODE WAS NOT CONFIRMED. IN THE EVENT THAT THE DEVICE IS RECEIVED, THE COMPLAINT WILL BE REOPENED AND THE INVESTIGATION WILL BE UPDATED WITH NEW RESULTS. ALLEGED FAILURE: LOSS OF IMAGE. PROBABLE ROOT CAUSE: ¿ CABLES, CONNECTORS, SOURCES, OR SINKS ¿ CAPTURE CARD, MOTHERBOARD, POWER SUPPLY ¿ SDC FIRMWARE ¿ OVER-HEATING ¿ SDC APPLICATION SOFTWARE [COR, IP], CLARITY PACKAGE ¿ CLARITY ALGORITHM ¿ USE ERROR ¿ CYBERSECURITY THE REPORTED FAILURE MODE WILL BE MONITORED FOR FUTURE REOCCURRENCE.

Description of Event or Problem · 0

IT WAS REPORTED THAT THERE WAS LOSS OF IMAGE.

Description of Event or Problem · 0

IT WAS REPORTED THAT THERE WAS NO IMAGE TO THE SYSTEM FROM THE CAMERA, HAD TO WIRE DIRECTLY TO A DISPLAY. THEREFORE, THERE WAS A LOSS OF IMAGE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1358506 PKG CONNECTED OR HUB BASE SYSTEM LAPAROSCOPE, GENERAL & PLASTIC SURGERY GCJ STRYKER ENDOSCOPY-SAN JOSE 07613327601695

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown