FDA Adverse Event Malfunction Summary report: N

COULTER LH750 HEMATOLOGY ANALYZER

MDR report key: 2171224 · Received July 1, 2011

Report

Report Number
1061932-2011-00796
Event Type
Malfunction
Date Received
July 1, 2011
Date of Event
July 16, 2009
Report Date
July 16, 2009
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K061574
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW CONDUCTED FOR THE PERIOD BETWEEN (B)(4), 2008 AND (B)(4) 2010 OF COMPLAINTS FOR ADDITIONAL REPORTABLE EVENTS. THREE SAMPLE BAR CODE LABELS WERE RECEIVED FROM THE SITE AND WERE TESTED USING THE QUICK CHECK 600/800 SERIES BAR CODE VERIFIER. THE LABEL SYMBOLOGY IS CODABAR WITH NO CHECK CHARACTER. THE SAMPLE LABELS FAILED SPECIFICATIONS FOR REFLECTIVITY OF MEDIA. NOTE THAT THE SAMPLE BAR CODE LABELS ARE NOT A BECKMAN COULTER INC PRODUCT. IT WAS NOTED THAT THE BAR CODE CHECKSUM SOFTWARE ALGORITHM FOR THE LH750 ANALYZER WAS DISABLED. PER BECKMAN COULTER LABELING, THE USE OF BAR CODE CHECKSUMS IS STRONGLY RECOMMENDED IN ORDER TO PROVIDE AUTOMATIC CHECKS FOR READ ACCURACY. THERE WAS NO SERVICE INFORMATION PROVIDED IN CONNECTION WITH THIS EVENT.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE LH750 HEMATOLOGY ANALYZER MISREAD THE SAMPLE BARCODE LABEL FOR (B)(6) AS (B)(6) WITH A NO MATCH MESSAGE ACCOMPANYING THE INSTRUMENT READOUT. THE SAMPLE BARCODE LABEL WAS RE-READ AND WAS CORRECTLY IDENTIFIED UPON REPEAT. THERE WERE NO ERRONEOUS OR MIS-IDENTIFIED RESULTS REPORTED OUTSIDE THE LABORATORY. THERE WERE NO REPORTED CHANGES TO PATIENT TREATMENT AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER LH750 HEMATOLOGY ANALYZER GKZ BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK