FDA Adverse Event Malfunction Summary report: N

COULTER HMX HEMATOLOGY ANALYZER WITH AUTOLOADER

MDR report key: 2171212 · Received July 1, 2011

Report

Report Number
1061932-2011-00774
Event Type
Malfunction
Date Received
July 1, 2011
Date of Event
March 26, 2008
Report Date
March 26, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K010765
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE COULTER HMX HEMATOLOGY ANALYZER WITH AUTOLOADER IS LISTED BY (B)(6) TO THE FOLLOWING STANDARDS: (B)(4). NOTE: (B)(6). ON (B)(4) 2008, THE FIELD SERVICE ENGINEER EVALUATED THE ANALYZER AND IDENTIFIED THAT THE DIFFERENTIAL CHAMBER MIX MOTOR WAS SMOKING SLIGHTLY AND WOULD NOT MIX. THE FSE REPLACED THE MIX MOTOR AND VERIFIED REPAIR PER SPECIFICATIONS. ROOT CAUSE WAS ATTRIBUTED TO THE HARDWARE REPLACED BY THE FSE. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW CONDUCTED BETWEEN (B)(4) 2008 AND (B)(4) 2010 OF COMPLAINTS FOR ADDITIONAL REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED A BURNING SMELL WHILE USING THE COULTER HMX HEMATOLOGY ANALYZER WITH AUTOLOADER. THE CUSTOMER WAS EXPOSED TO A SMALL AMOUNT OF SMOKE. THE CUSTOMER DID NOT SEEK MEDICAL TREATMENT. CUSTOMER DISCONNECTED POWER FROM THE ANALYZER AND SERVICE WAS REQUESTED. THERE WERE NO FLAMES, ARCS OR SHOCK. THE FIRE DEPARTMENT WAS NOT CALLED. NO REPORTS OF DEATH OR SERIOUS INJURY, AND NO AFFECT TO OPERATOR SAFETY AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER HMX HEMATOLOGY ANALYZER WITH AUTOLOADER GKZ BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NA