FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 2170955 · Received June 30, 2011

Report

Report Number
1644487-2011-01437
Event Type
Malfunction
Date Received
June 30, 2011
Date of Event
June 2, 2011
Report Date
June 2, 2011
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Description of Event or Problem · 1

DURING A SOFTWARE UPGRADE, A COMPANY REP WAS UNABLE TO LOCATE THE DIRECTORY FOLDER IN THE VNS SOFTWARE TO INITIATE THE UPGRADE PROCESS. A NEW CARD WAS SUBSTITUTED INTO THE DEVICE AND THE UPGRADE PROCEEDED AS INTENDED. ATTEMPTS FOR FURTHER INFO HAVE BEEN UNSUCCESSFUL TO DATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE LYJ CYBERONICS, INC. 250 868257

Patients

Seq Age Sex Outcome Treatment
1