FDA Adverse Event
Malfunction
Summary report: N
PROGRAMMING SOFTWARE
MDR report key: 2170955
·
Received June 30, 2011
Report
- Report Number
- 1644487-2011-01437
- Event Type
- Malfunction
- Date Received
- June 30, 2011
- Date of Event
- June 2, 2011
- Report Date
- June 2, 2011
- Manufacturer
- CYBERONICS, INC.
- Product Code
- LYJ
- PMA / PMN Number
- P970003
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MA, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
Description of Event or Problem · 1
DURING A SOFTWARE UPGRADE, A COMPANY REP WAS UNABLE TO LOCATE THE DIRECTORY FOLDER IN THE VNS SOFTWARE TO INITIATE THE UPGRADE PROCESS. A NEW CARD WAS SUBSTITUTED INTO THE DEVICE AND THE UPGRADE PROCEEDED AS INTENDED. ATTEMPTS FOR FURTHER INFO HAVE BEEN UNSUCCESSFUL TO DATE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | PROGRAMMING SOFTWARE | LYJ | CYBERONICS, INC. | 250 | 868257 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |