FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX

MDR report key: 2170832 · Received June 22, 2011

Report

Report Number
1218950-2011-01796
Event Type
Malfunction
Date Received
June 22, 2011
Report Date
March 14, 2011
Manufacturer
PHILIPS HEALTHCARE - ANDOVER
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BR
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). INITIALLY THE CUSTOMER REPORTED THAT THE DEVICE WOULD NOT PASS OP CHECK. THERE WAS NO ADDITIONAL INFORMATION TO SUPPORT THAT THE DEVICE WAS LESS THAN FULLY FUNCTIONAL FOR THE DELIVERY OF THERAPY AT THAT TIME. NOTE THAT OPCHECK FAILURE ALONE DOES NOT INDICATE A DEVICE MALFUNCTION. ON (B)(6) 2011 NEW INFORMATION BECAME AVAILABLE, AND THE REPORTED SYMPTOM WAS CLARIFIED AS A FAILURE TO DELIVER ENERGY DURING OPCHECK. THIS NEW INFORMATION MAKES THIS COMPLAINT REPORTABLE. THE DEVICE WAS EVALUATED BY A THIRD PARTY SERVICE PROVIDER AND THE SYMPTOM WAS VERIFIED. REPLACING THE THERAPY PCA RESOLVED THE ISSUE.

Description of Event or Problem · 1

INITIALLY THE CUSTOMER REPORTED THAT THE DEVICE WOULD NOT PASS OP CHECK. THERE WAS NO ADDITIONAL INFORMATION TO SUPPORT THAT THE DEVICE WAS LESS THAN FULLY FUNCTIONAL FOR THE DELIVERY OF THERAPY AT THAT TIME. NOTE THAT OPCHECK FAILURE ALONE DOES NOT INDICATE A DEVICE MALFUNCTION. ON (B)(6) 2011 NEW INFORMATION BECAME AVAILABLE, AND THE REPORTED SYMPTOM WAS CLARIFIED AS A FAILURE TO DELIVER ENERGY DURING OPCHECK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEARTSTART MRX MKJ PHILIPS HEALTHCARE - ANDOVER M3535A

Patients

Seq Age Sex Outcome Treatment
1